Survey of Train Operations During the Month of July 2018

Please note that this survey was developed to capture information relating to the month of July.  Please be as accurate as possible.  The information you supply will be used in efforts to improve services.  Your name and email will be used for communication purposes and will not be published.

First Name

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* 1. First Name

Last Name

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* 2. Last Name

Email Address

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* 3. Email Address

Is your station of origin South Orange Station, South Orange Mountain Station or Maplewood Train Station?

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* 4. Is your station of origin South Orange Station, South Orange Mountain Station or Maplewood Train Station?

Do you primarily take Midtown Direct or Hoboken trains?

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* 5. Do you primarily take Midtown Direct or Hoboken trains?

On average, how often do you commute?

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* 6. On average, how often do you commute?

Overall, how satisfied or dissatisfied are you with NJ Transit rail operations?

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* 7. Overall, how satisfied or dissatisfied are you with NJ Transit rail operations?

Please estimate how many times your train was cancelled during July?

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* 8. Please estimate how many times your train was cancelled during July?

Overall, if your train was cancelled, did you receive a clear explanation why?

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* 9. Overall, if your train was cancelled, did you receive a clear explanation why?

Overall, if your train was cancelled, how much advance notice did you receive?

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* 10. Overall, if your train was cancelled, how much advance notice did you receive?

Overall, if your trains were cancelled during July, how much more transportation related costs did you incur related to these delays?

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* 11. Overall, if your trains were cancelled during July, how much more transportation related costs did you incur related to these delays?

Did you experience loss of wages due to cancellations and delays?

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* 12. Did you experience loss of wages due to cancellations and delays?

Do train cancellations and delays impact your childcare?

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* 13. Do train cancellations and delays impact your childcare?

Overall, are you able to find an open seat?

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* 14. Overall, are you able to find an open seat?

Overall, how would you describe this summer as opposed to the 2017 Summer?

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* 15. Overall, how would you describe this summer as opposed to the 2017 Summer?

Please share what you think NJ Transit can do better?

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* 16. Please share what you think NJ Transit can do better?

Please share what you think your local government can do better to assist?  (Facilitate a private charter bus or ride share, etc.)

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* 17. Please share what you think your local government can do better to assist?  (Facilitate a private charter bus or ride share, etc.)

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