Public Rider Survey - February 2021 Public Rider Survey - February 2021 We would like to obtain your feedback based on your experience when taking Winnipeg Transit. Your time is appreciated in taking this survey. Thank you in advance! OK Question Title * 1. Have you taken Winnipeg Transit within the last 12 months? Yes No OK Question Title * 2. Do you take public transit or Handi-transit? Public Transit Handi-transit Both OK Question Title * 3. Which Route/Routes do you take? OK Question Title * 4. Do you usually require connecting with another bus? Yes, but only 1 transfer Yes, but requires 2 or more transfers No OK Question Title * 5. How long have you been riding Winnipeg Transit? Less than 6 months 6-11 Months More than a year OK Question Title * 6. How often do you ride Winnipeg Transit? 1 day a week 2- 3 days a week 3+ days a week OK Question Title * 7. How do you obtain route/schedule information? Winnipeg Transit Website/Navigo Transit App 311 Google Maps Paper Schedule OK Question Title * 8. Please rate on a scale of 1 - 5 (1 being extremely dissatisfied, 5 being extremely satisfied) your satisfaction with the following aspects of Winnipeg Transit: 1 2 3 4 5 Frequency of service Frequency of service 1 Frequency of service 2 Frequency of service 3 Frequency of service 4 Frequency of service 5 Speed of service Speed of service 1 Speed of service 2 Speed of service 3 Speed of service 4 Speed of service 5 Hours of service Hours of service 1 Hours of service 2 Hours of service 3 Hours of service 4 Hours of service 5 Accessibility of bus stops Accessibility of bus stops 1 Accessibility of bus stops 2 Accessibility of bus stops 3 Accessibility of bus stops 4 Accessibility of bus stops 5 Safety on buses Safety on buses 1 Safety on buses 2 Safety on buses 3 Safety on buses 4 Safety on buses 5 Schedule of service Schedule of service 1 Schedule of service 2 Schedule of service 3 Schedule of service 4 Schedule of service 5 OK Question Title * 9. What is your reason for taking Winnipeg Transit Convenience I don't own a vehicle I don't have a license More cost effective I don't like driving in heavy traffic Environmental Concerns (a greener solution) Other (please specify) OK Question Title * 10. What has your overall experience been like with the bus operators? OK Question Title * 11. How safe do you feel riding the bus? Very safe Somewhat safe Somewhat unsafe Not at all safe OK Question Title * 12. How do you feel the cleanliness of the buses are? Very clean Somewhat clean Ok Not very clean Not clean at all OK Question Title * 13. How satisfied do you feel the City of Winnipeg's response has been of Covid-19 on board buses? Very satisfied Satisfied Neither satisfied nor dissatisfied Dissatisfied Very dissatisfied OK Question Title * 14. How satisfied are you with the fare? Very satisfied Satisfied Somewhat satisfied Neither satisfied nor dissatisfied Somewhat dissatisfied Dissatisfied Very dissatisfied OK Question Title * 15. How do you pay your fare? Peggo Card Cash Bus tickets Paper Pass OK Question Title * 16. How satisfied are you with the Next Stop Announcement system Very satisfied Satisfied Neither satisfied nor dissatisfied Dissatisfied Very dissatisfied OK Question Title * 17. How satisfied are you with obtaining route/schedule information? Very satisfied Satisfied Neither satisfied nor dissatisfied Dissatisfied Very dissatisfied OK Question Title * 18. What is your age range? Under 18 18-24 25-34 35-44 45-54 55-64 65+ OK Question Title * 19. Do you have any comments/concerns OK Question Title * 20. If you have any further questions or concerns please leave your name, email address or phone number, and a member from ATU 1505 will be in touch. Your contact information will be kept confidential and will not be shared with anyone. OK DONE
