Dear Healthcare Professional:

This customer satisfaction survey is geared toward any member of the healthcare community who has interacted with any of our services.

Recently, Community Ambulance Service provided ambulance transportation to your facility. We hope our services met or exceeded your expectations. The staff at Community Ambulance is committed to providing excellent ambulance services to all of our patients. Please take a moment of your time to answer these questions, your feedback will assist us in continuously improving the quality of care and services we provide.

Sincerely,

Greg Beauchemin
President & CEO

* 1. When you called for service, the Dispatcher on the phone was courteous and helpful.

* 2. Community Ambulance arrived at the appointed time.

* 3. The Community Ambulance personnel acted in a compassionate and caring manner.

* 4. The Community Ambulance personnel were knowledgeable and competent.

* 5. The Community Ambulance personnel listened to the report given by the facility staff and asked appropriate questions to ensure quality patient care.

* 6. The Community Ambulance personnel were polite and respectful.

* 7. The Community Ambulance personnel were professional.

* 8. The overall quality of care our patient received from Community Ambulance was excellent.

* 9. The overall actions of the Community Ambulance personnel caused the patients situation to:

* 10. Additional Comments

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