I.T. Market Research Study Presented by SMB Nation and ChannelPro Survey

Selling Managed I.T. Services represent significant revenue opportunities for SMB Nation members. How big an impact do these solutions make on your business?

A Free ChannelPro magazine subscription is offered to you, and ALL survey respondents will be entered into a drawing for three $100 Amazon gift cards.

Question Title

* Describe your business. (please select all that apply)

VAR/Integrator

Managed Services Provider

Custom Systems Builder

Break-fix Shop

IT Consultant

Distributor

Manufacturer

Other (please specify)

Question Title

* What is your company's estimated annual revenue? (select one)

$10 million or more

$5 million - $9.99 million

$3 million - $4.99 million

$1 million - $2.99 million

$500,000 - $999,999

$499,999 or less

Question Title

* What is your job function? (select one)

Executive Management (Owner, Partner, President, General Mgr., Executive VP)

Technical Management

Sales/Marketing Management

Engineer

Other (please specify)

Question Title

* If you currently offer I.T. solutions, which ones? (please select all that apply)

Back-up and Data Recovery

Cloud Solutions

Custom-built Systems

Hardware: Desktops, Notebooks and Tablets

Managed Services

Mobile Solutions

Servers / Storage

Virtualization

VoIP / Telecom / Unified Communications

Digital Signage

Managed Print / Document Management

Small Office / Home Office

Security Solutions (Network)

Security Solutions (Physical)

Data Center

Network Design and Implementation

Other (please specify)

Question Title

* If you do not offer them now, but plan on offering them in the future, which I.T. solutions will you offer? (please select all that apply)

Back-up and Data Recovery

Cloud Solutions

Custom-built Systems

Hardware: Desktops, Notebooks and Tablets

Managed Services

Mobile Solutions

Servers / Storage

Virtualization

VoIP / Telecom / Unified Communications

Digital Signage

Managed Print / Document Management

Small Office / Home Office

Security Solutions (Network)

Security Solutions (Physical)

Data Center

Network Design and Implementation

Other (please specify)

Question Title

* If you currently offer Managed Services to your clients, which ones? (please select all that apply)

Remote Monitoring and Management (RMM)

Backup and Disaster Recovery (BDR)

Managed Print Solutions (MPS)

Mobile Device Management (MDM)

Network security

Antivirus and Malware/e-mail Security

Other (please specify)

Question Title

* If you currently offer Managed Services to your clients, approximately what percentage of your overall annual revenue do they generate?

Less than 25%

25% to 50%

51% to 74%

75% or more

Question Title

* Over the next year or two, where do you see revenue generated by Managed Services trending for your company?

Our managed services revenue will grow

Our managed services revenue will shrink

Our managed services revenue will remain unchanged

We do not offer managed services and do not plan on offering it in the future