Customer Experience - Questionnaire Accessibility Question Title * What communication channels do you offer your customers? Phone SMS Email Live Chat Social Media - Facebook, Twitter Question Title * Are your customer enquiries managed via a ticketing system? Yes No Question Title * Are all customer interactions logged in your system? Yes No Question Title * Is it easy for a prospect or a customer who visits your website to find the information they need? Yes No Question Title * Would you say the process of buying from you easy? Yes No Page1 / 9 11% of survey complete. Next