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* 1. Making a referral to Infusion Solutions is simple and straightforward.

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* 2. How would you rate the customer service you receive when you call Infusion Solutions?

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* 3. When I make a referral to Infusion Solutions, I receive notification in a timely manner regarding acceptance or denial of the referral.

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* 4. If my patient has insurance barriers for home infusion, Infusion Solutions offers a thorough explanation and alternative solutions for infusion care.

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* 5. It is easy to reach Infusion Solutions after hours to make a referral (on evenings and weekends).

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* 6. The liaison service offered by Infusion Solutions makes the discharge process easier for my patients and me.

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* 7. Overall, how would you rate the coordination of care (scheduling, communication, etc) you experience with Infusion Solutions?

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* 8. My patients seem satisfied with the service they receive from Infusion Solutions.

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* 9. I would recommend Infusion Solutions to patients and other providers for infusion services.

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* 10. THANK YOU FOR TAKING OUR SURVEY! If you would like to be entered into the drawing for a Belgian Chocolate Truffle Cake from the Mt. Bakery, please provide an email address in the box below. All answers will remain anonymous.

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