* 1. How easy is it to navigate our website?

* 2. How easy is it to submit a report?

* 3. If you encountered difficulties, what kind of difficulties?

* 4. Was the information on the website useful?

* 5. If YES, can you briefly describe how it was useful?

* 6. If NO, can you briefly describe what features you would like?

* 7. Has the information on the website had an impact on you?

* 8. If YES, can you briefly describe the impact it has had?

* 9. How did you find out about the website?

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