You are a valued customer of the Speech-Language Pathology and Audiology and Hearing Aid Dispensers Board (SLPAHAD or Board). The Board would appreciate receiving your opinion and the level of service provided. Please take a few minutes to complete this brief survey. Your response will help improve services provided by the Board.

* 1. Which of the following best describes you: 

* 2. During the past 12 months, how many times have you had contact with the SLPAHAD Board?

* 3. Did you receive the service/assistance you needed as a result of your contact?

* 4. Please rate the Board's staff in the following:

  Excellent Good  Fair Poor
Accessibility
Timeliness
Courtesy/Helpfulness
Knowledge/Expertise
Successful resolution of your issue
Overall satisfaction

* 5. How do you rate the Board's website?

  Strongly agree  Agree Disagree Strongly disagree
Website is easy to navigate
Information was easy to find
I regularly visit the Board's website 

* 6. Please provide additional comments or suggestions relating to customer service provided by the Board.

* 7. Optional: Please provide the Board with your contact information so a staff member can address your particular issue, if needed. 

Thank you very much for participating in this survey. Your feedback is important.
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