Scottish Libraries user survey

We’re asking you as a library user (and other users across Scotland) about how you use your local library and what difference it makes to you. The survey takes about 6 minutes. All answers are anonymous and will help shape the future of public libraries in Scotland.

Your answers will be used anonymously by Hall Aitken consultants who are carrying out this survey (www.hallaitken.co.uk). We will pass on the answers, without any information on who gave them, to the Scottish Libraries Information Council (SLIC) - a Scottish Government supported agency that works to support all library services across Scotland.

2.How often do you use a public library, in person or online?(Required.)

3.Why did you use the library today, or the last time you used it? Please tick all that apply

Borrow or return books, magazines or newspapers

Use computers, printers or Wi-Fi

Attend an event, group or activity

Ask a question or find something out

Renew items

Spend time in a warm, safe space

Bring children to use the library

Other (please specify)

4.To what extent do you agree with the following statement: The library provides access to reliable, trusted information which helps people make decisions(Required.)

6.To what extent do you agree with the following statement "Using the library service improves my quality of life"(Required.)

7.Over time, using the library has…(tick all that apply)(Required.)

Led to a greater enjoyment of reading

Led to healthier behaviours or habits

Increased my confidence

Reduced my feelings of isolation or loneliness

Helped me meet new people

Made me feel better about myself

Given me fun times or memories

Helped me give a love of reading to my children/grandchildren

Other (please specify)

8.Thinking about changes over the last five years, would you say your local library is now:(Required.)

9.Do you think your local library is a welcoming place to visit?(Required.)

Yes

No

Don’t know

Not applicable

10.Overall, how important would you say your local library is to you?(Required.)

11.Please tell us about any changes you've noticed in the role the library plays in your life over the past five years. These could be positive or negative changes, or anything else you'd like to share.

12.It would help us to know a bit about you - if you are happy to tell us, please tell us the following three questions about yourself (just leave blank if you don't want to share the information)

13.And which of the following options most closely aligns with your gender?

Female

Male

Prefer not to answer

Other (please specify)

14.And finally, would you describe yourself as having a disability?

Yes

No

Prefer not to say

Thank you very much for your time. Your answers will help with evaluating Scotland's libraries strategy and to help plan for the future. We'll feed your opinions back anonymously.

Thanks again, Hall Aitken