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Experience at Cabela's
1.
Have you shopped at Cabela's in the past three months
Yes
No
I work at Cabela's
*
2.
What Cabela's location did you visit?
(Required.)
Centerville, OH (Cabela's)
El Paso, TX
Albuquerque, NM
Rapid City, SD
Mitchell, SD
Kearney, NE
Lubbock, TX
Noblesville, IN (Cabela's)
Portage, IN (Bass Pro Shops)
Hammond, IN
Hoffman Estates, IL
Columbus, OH (Cabela's)
West Chester, OH (Cabela's)
Cincinatti, OH (Bass Pro Shops)
Gainesville, VA
Short Pump VA
Garner, NC
La Vista, NE
Kansas City, KS
Hazelwood, MO
Anchorage, AK
Cheektowaga, NY
Reno, NV
Grand Junction, CO
Boise, ID
Glendale, AZ
Saginaw, MI
East Grand Forks, MN
Wheeling, WV
Charleston, WV
Bristol, VA
Other (please specify)
3.
Please rate your shopping experience at Cabela's.
My shopping experience was great
My shopping experience was terrible
My shopping experience was neither great or terrible, just average
4.
If your shopping experience was great, why?
The outfitter treated me with respect
The outfitter assisted me with my purchase selection
They had my size
The price was great
Other (please specify)
5.
If your shopping experience was average or terrible, why?
The outfitter was rude, disrespectful, or didn't treat me like a consumer.
The outfitter did not try to help me.
They did not have the product I wanted
The price was too high
Other (please specify)
6.
Please check all that apply from your shopping experience at Cabela's.
The outfitter ignored me
The outfitter talked to the man I was with, but not me - even though I was the one shopping
I had to ask for help
The outfitter didn't give me enough information about the product I bought/wanted to buy
The outfitter was exceptional
The outfitter taught me about the product I bought/wanted to buy
The outfitter showed me additional products I could buy
The outfitter made me feel good about myself
The outfitter made me feel like I didn't belong in the store
Other (please specify)
7.
How long did it take you to get help from the outfitter?
The outfitter asked if she/he could help me as soon as I walked up
The outfitter helped me as soon as they were done helping the customer before me
After 5 - 10 minutes, the outfitter asked me if I needed help
The outfitter never asked me if I needed help
I had to ask the outfitter to help me
8.
Describe your experience at the Cabela's Gun Counter.
The outfitter was awesome and showed me lots of guns.
The outfitter told me I should buy a revolver
The outfitter talked to me about firearm safety
The outfitter showed me a pink gun or pink products
The outfitter explained the guns
The outfitter didn't ask me if I needed help
Other (please specify)
9.
Describe your experience at the Archery Department.
The outfitter was awesome and helped me
The outfitter showed me a kids bow
The outfitter talked to me about safety
The outfitter showed me lots of options
The outfitter showed me a pink bow
The outfitter measured my draw length
The outfitter explained the products
The outfitter did not help me
Other (please specify)
10.
Please describe your shopping experience at other stores.
Great
Terrible
Neither Great or Terrible
Bass Pro Shop
Great
Terrible
Neither Great or Terrible
Gander Mountain
Great
Terrible
Neither Great or Terrible
Walmart
Great
Terrible
Neither Great or Terrible
Field and Stream Stores
Great
Terrible
Neither Great or Terrible
Academy Sports
Great
Terrible
Neither Great or Terrible
11.
How many times a year do you shop for outdoor equipment?
Once a Year
2 to 6 Times a Year
7 to 12 Times a Year
More than 12 Times Year
12.
How much do you and your family spend a year on outdoor equipment?
More than $5,000 a year
$2,500 to $4,999
$1,000 to $2,499 a year
Less than $1000 a year
13.
Please describe your best shopping experience at Cabela's
14.
Please describe your worst shopping experience at Cabela's
15.
To be entered to win a Cabela's Gift Card and/or Shoot Like A Girl prize pack, please provide the following:
Email Address
16.
If you would be willing to participate in a phone interview about your shopping experience at Cabela's, please provide your name and phone number:
Name
Phone Number
17.
What is your gender?
Female
Male
