SLAF CALLS SURVEY

SLAF Calls Survey by the LAO Lawyers Local of the Society of United Professionals

This survey is to help the Society of United Professionals, your union, identify if there are any issues or concerns from the LAO family law lawyers regarding SLAF calls. We want to know if and how the SLAF calls have impacted you and your working conditions. If you are a family law lawyer with LAO please take the time to answer this short survey (13 questions, estimated time to complete 5 minutes).

Would you also like to be involved in the solution? Please consider volunteering to work with us in addressing these issues. You can do so by emailing us at laolawyers@thesociety.ca

Question Title

* 1. Are you expected, required or asked to do SLAF calls and/or do you volunteer to do SLAF calls?

Yes - I am required to do SLAF calls

Yes - I am expected to but don't always do them

Yes - I am expected to but I never do them (lack of time etc)

Yes - I am asked to do SLAF calls. Doing them was optional but I said yes.

Yes - I am asked to do SLAF calls. Doing them was optional and I said NO - I therefore do not make SLAF calls

Yes - I volunteered to do SLAF calls - I felt pressured to volunteer though

Yes - I volunteered to do SLAF calls - I felt no pressure to volunteer

No - I do not make and I am not expected to make SLAF calls

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* 2. Are you provided with scheduled time to take/make SLAF calls or are you expected to take/make the calls "when you have the time"?

I am provided with scheduled time.

I am expected to find the time for SLAF calls.

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* 3. Are you provided with adequate time for SLAF calls?

Yes

Comment:

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* 4. Do SLAF calls interfere with your day-to-day work? If so, how?

Yes

Comment:

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* 5. Do you feel that the SLAF responsibilities are divided equally/ fairly (within your office, within your region, etc)? Please elaborate in the comments section.

Yes

Comment:

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* 6. How much of your time is devoted to SLAF calls?

All of my work time - I do this on a full time basis

2-4 days per week

1 day per week

less than 1 day per week but more than 1 hour per week

less than 1 hour per week

Comment:

Question Title

* 7. Are the SLAF calls that you take/make a productive and valuable use of a lawyer's time (i.e., are they legal questions, was the caller not able to get to a FLIC, did you need the caller to have to come in to review documentation in person anyway)? Please elaborate if possible.

Yes

Comment:

Question Title

* 8. Select the statement that best describes your role/position at LAO (outside of making/taking SLAF calls).

Family practice solely. I make/take SLAF calls and I work in family law outside of SLAF. I am very current and knowledgeable in family law.

I only provide SLAF. I am very current and knowledgeable in family law.

Hybrid. I make/take SLAF calls and I practice family law outside of SLAF (i.e., as DC or in another capacity). I am very current and knowledgeable in family law.

Hybrid. I make/take SLAF calls. I have no or only limited family law experience or role outside of SLAF calls BUT I am very current and knowledgeable in family law.

Hybrid or other. I make/take SLAF calls but I have no family law role outside of SLAF. I do not provide any other family law legal service or representation except for SLAF. I am NOT very current and/or knowledgeable in family law.

Hybrid but I only have a very limited family law experience or role outside of SLAF calls. I am NOT very current and/or knowledgeable in family law.

N/A. I do not provide any SLAF.

Other (please specify)

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* 9. Do you experience challenges providing advise to clients who will not be attending for their legal matter at the courthouse out of which you work (and with which you are familiar with local practices)?
For example, do you struggle to help clients because you lack information such as knowledge of FLIC office hours for the nearest FLIC office for the client, DC services provided at the courthouse the client would be attending, how to give a FLSC referral, mediation services etc

Yes

Please elaborate:

Question Title

* 10. Do you have concerns regarding potential liability from giving legal advise over the phone without having the relevant person and/or documents in front of you? If yes, please explain your concerns and if there is an available solution please advise on this too.

Yes

Other (please specify)

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* 11. If you identified any issues or concerns with SLAF calls please
advise out of which office these issues arise.

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* 12. If you are comfortable doing so, please also provide us with your name and contact information. We will not divulge your name to LAO or to anyone else without your express permission to do so.

Name

Office

Address

Address 2

City/Town

Province

Email Address

Phone Number

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* 1. Are you expected, required or asked to do SLAF calls and/or do you volunteer to do SLAF calls?

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* 2. Are you provided with scheduled time to take/make SLAF calls or are you expected to take/make the calls "when you have the time"?

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* 3. Are you provided with adequate time for SLAF calls?

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* 4. Do SLAF calls interfere with your day-to-day work? If so, how?

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* 5. Do you feel that the SLAF responsibilities are divided equally/ fairly (within your office, within your region, etc)? Please elaborate in the comments section.

Question Title

* 6. How much of your time is devoted to SLAF calls?

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* 7. Are the SLAF calls that you take/make a productive and valuable use of a lawyer's time (i.e., are they legal questions, was the caller not able to get to a FLIC, did you need the caller to have to come in to review documentation in person anyway)? Please elaborate if possible.

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* 8. Select the statement that best describes your role/position at LAO (outside of making/taking SLAF calls).

Question Title

Question Title

* 10. Do you have concerns regarding potential liability from giving legal advise over the phone without having the relevant person and/or documents in front of you? If yes, please explain your concerns and if there is an available solution please advise on this too.

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* 11. If you identified any issues or concerns with SLAF calls pleaseadvise out of which office these issues arise.

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* 12. If you are comfortable doing so, please also provide us with your name and contact information. We will not divulge your name to LAO or to anyone else without your express permission to do so.

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* 13. Are there any additional comments you would like to make? If so, please use the space below.

* 11. If you identified any issues or concerns with SLAF calls please
advise out of which office these issues arise.