1.Select which describes you best

Traditional (day) student

Adult (online or evening) student

2.How important are the following features to you in a bookstore?

Very Important

Important

Neutral

Not Important

Two-Day Shipping

Very Important

Important

Neutral

Not Important

Free Shipping

Very Important

Important

Neutral

Not Important

Being able to check the status of your book order

Very Important

Important

Neutral

Not Important

Having textbooks in stock in a bookstore to buy immediately compared to ordering online.

Very Important

Important

Neutral

Not Important

14-day Return Policy

Very Important

Important

Neutral

Not Important

Book Buyback Guarantee at a certain percentage of original price

Very Important

Important

Neutral

Not Important

Being able to call bookstore support

Very Important

Important

Neutral

Not Important

Lowest price on textbooks

Very Important

Important

Neutral

Not Important

Price Match Capabilities

Very Important

Important

Neutral

Not Important

Being able to buy used textbooks

Very Important

Important

Neutral

Not Important

Being able to rent textbooks

Very Important

Important

Neutral

Not Important

3.Where do you currently order your textbooks?