Member Satisfaction Survey

PLEASE NOTE: This survey is for NRA members only.
The information provided by you in this questionnaire will be used for feedback purposes only. Participation is entirely voluntary and autonomous. Participants will remain anonymous and responses will not be used in a manner which would allow identification of your individual responses.

Question Title

* 1. How useful is the NRA member portal in providing relevant resources and information for your business?

Very useful. I frequently use the member portal to find the latest information and find it easy to use.

Somewhat useful. The member portal provides some relevant information but is not easy to use.

Not useful. I find the member portal difficult to navigate and lacking up to date information.

N/A. I’ve never accessed the member resource portal.

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* 2. Are you satisfied with the legal services provided by the NRA?

Very satisfied. I would always reach out to NRA legal for any queries due to ease of access and high level of assistance.

Satisfied. I find the service easy to access and helpful with legal advice.

Somewhat satisfied. NRA legal provided the necessary assistance for my enquiry.

Not satisfied. The service did not assist or resolve my enquiry.

N/A – I’ve never used NRA legal services

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* 3. How useful are the training services provided by the NRA?

Very useful. I frequently engage the training services provided by the NRA.

Useful. The NRA training services are relevant and easy to access.

Somewhat useful. Some training services provided by the NRA are relevant.

Not useful. I do not find the training services relevant or easy to access.

N/A. I’ve never used any training services.

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* 4. How satisfied are you with the NRA’s involvement in industry policy?

Very satisfied.

Satisfied.

Neutral.

Unsatisfied.

Very unsatisfied.

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* 5. Overall, how satisfied are you with the delivery of the NRA services for members?

Very satisfied. The NRA provides a comprehensive range of easy to access services.

Satisfied. I find the NRA services equal to other associations.

Not satisfied. I feel the NRA could provide more relevant services.

N/A. I haven't used the NRA services yet.

Question Title

* 1. How useful is the NRA member portal in providing relevant resources and information for your business?

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* 2. Are you satisfied with the legal services provided by the NRA?

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* 3. How useful are the training services provided by the NRA?

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* 4. How satisfied are you with the NRA’s involvement in industry policy?

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* 5. Overall, how satisfied are you with the delivery of the NRA services for members?

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* 6. Do you have any other comments, questions, or concerns?