* 1. Tell us about your first impression of HPG Windows and Doors.

  Excellent Good Fair Poor N/A
Was your request handled / returned promptly?
Were we courteous and friendly?
Did we answer all of your questions?

* 2. In what area did we provide service/install for you?

* 3. Please rate the performance of your new or repaired door, window, etc..

* 4. Please rate the salesperson's performance

* 5. Were rates & payment terms explained thoroughly and clearly?

* 6. Do you feel our rates are competitive to industry standards?

* 7. Were you notified in advance of installation / repair work?

* 8. Please rate the technician's performance.

* 9. What type of service did HPG perform for you?

* 10. Why did you choose our company? (Please check all that apply)

* 11. How did you hear about HPG?

* 12. Would you recommend us to a friend/acquaintance?

* 13. Please rate your overall evaluation of our company, products, and personnel

* 14. Are you interested in hearing about any of our other product lines?

* 15. Comments

* 16. Optional Information

* 17. My comment(s) may be used by HPG/Overhead Door as a testimonial and may be circulated in printed publications, multimedia presentations, on websites, or in any other distribution media.

Thank you for participating in our customer service survey. We use these results to improve our products & customer relations. We look forward to working with you again in the near future. Have a wonderful day.
 
100% of survey complete.

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