The goal of this survey is to learn about the Department of Environmental Protection (DEP)’s website audience, namely: what you’re trying to accomplish when you come to the site, and how you seek information about environmental topics.

This survey is 10 questions long and shouldn’t take more than 5 minutes to complete. Thank you for participation!

If employed, what is your occupation?

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* 1. If employed, what is your occupation?

How would you describe what the Department of Environmental Protection (DEP) does to a friend?

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* 2. How would you describe what the Department of Environmental Protection (DEP) does to a friend?

How many times per month do you visit DEP’s site?

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* 3. How many times per month do you visit DEP’s site?

Why do you visit DEP’s website?

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* 4. Why do you visit DEP’s website?

What do you like about it? What do you dislike about it?

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* 5. What do you like about it? What do you dislike about it?

What do you do when you come to the DEP website? (Choose all that apply)

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* 6. What do you do when you come to the DEP website? (Choose all that apply)

How often do you find what you’re looking for?

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* 7. How often do you find what you’re looking for?

Where else do you go for information about environmental topics? (Please be specific, if possible)

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* 8. Where else do you go for information about environmental topics? (Please be specific, if possible)

Do you have ideas about how we can better serve your needs online?

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* 9. Do you have ideas about how we can better serve your needs online?

Are you interested in participating in an in-person research session some time this month, located in downtown Manhattan? This would be an approximately 30-minute session to help us better understand the user experience of the DEP website. If you’re interested, please include your contact information below and we will follow up. Thank you!

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* 10. Are you interested in participating in an in-person research session some time this month, located in downtown Manhattan? This would be an approximately 30-minute session to help us better understand the user experience of the DEP website. If you’re interested, please include your contact information below and we will follow up. Thank you!

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