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* 1. Thinking of your recent lease signing appointment, how would you rate the convenience of our lease singing process?

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* 2. Was it easy to schedule a viewing appointment for the apartment(s) you wanted to see?

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* 3. Thinking of your recent viewing appointment, how knowledgeable was your leasing agent about the building/apartment(s)?

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* 4. Did you feel prepared for your lease signing appointment?

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* 5. How courteous was our office staff through your viewing and lease signing appointments?

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* 6. Please provide any additional comments or suggestions you feel may be helpful in ensuring we offer the highest quality customer service to all future residents.

Thank you for taking time out to participate in our survey. We truly value the information you have provided and we thank you for choosing JSM! Should you have any questions or concerns regarding your lease or future apartment, please contact us. We're here to help! We can be reached at 309-888-2599 or at bn@jsmliving.com.
100 S. Fell Ave, Suite 201, Normal, IL

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