2021 Sustainability Awards Business Access

Business Access Award - Nomination Form

Recognises the efforts of local business owners in accommodating the needs of people with limited accessibility.

Why is it important to provide good access?

If your business is not accessible, people may avoid using it and tell others about their experiences.
In the City of Canada Bay, the following people may not purchase from your premises due to inaccessibility:

3,675 people or 4.2% of people who have a disability
8,968 people or 10.2% of people who are over 70 years old
5463 people or 6.2% of the population who are under 5 years old and their parents.

Therefore, 31.8% of our local population experience difficulty in shopping and dining. (Source: ABS Census 2016)
Quality service is one of the most important things you can offer all of your customers. Providing access to your shop or building, and services, is the cornerstone of ‘good business’.

Assessment criteria
Range of accessibility measures described

2018 WINNER

Abbotsford Family Pharmacy

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* 1. Contact Details of Nominator

First Name

Surname

Business

Address

Suburb

Postcode

Email Address

Phone Number

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* 2. Nomination for (please specify)

Self

Other

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* 3. If nominating for other, please provide as much detail on the nominated person:

First Name

Surname

Business

Address

Suburb

Postcode

Email Address

Phone Number

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* 4. Please provide reason why this business should be considered for the award.

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* 5. Examples of accessible measures undertaken

Footpath in front of building is clear of obstacles

Step free or ramp access

Wide doorways

Automatic or easy to open door with lever style handle positioned for wheelchair access

Large font directional signage with amenity symbols

Braille included on directional signage with signage positioned at shoulder level, where possible

Wide aisles and walkways

Ample and non-glaring lighting

Slip resistant floor covers

If the building is multi story, a lift or ramp access throughout

Checkout and/or service counters that are wheelchair accessible

Comfortable seating with armrests available at service counters

Contrasting Colours for doors and walls

Operating fire alarms and noticeable, accessible exits

Staple food items at accessible heights on shelving/displays

Large font printing of products and prices

Level and stable table and chairs

Menus that cater for dietary needs, elderly and children

Home Delivery

Table Service

Courteous staff trained to accommodate the requirements of customers with a disability

Tools to assist communication such as writing material

Information such as services available or price lists printed in large font printing

and where possible braille

Variety of payment methods available

In-Home Services

Other (please specify)

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* 6. How did you hear about the 2021 Sustainability Awards?

Newspaper

Letter through the mail

Direct Email

Council website

Libraries

Council's message on hold

Information kiosks in Five Dock, Wareemba or Concord

Other (please specify)

If you wish to submit additional supporting material, such as photographs, please email awards@canadabay.nsw.gov.au