Laboratory Communication Survey

This is a survey about front-line laboratorians' (non-supervisory, non-management) perception of communication within their laboratories. Survey respondents can be scientists, research scientists, technicians, laboratory assistants, phlebotomists, CLSs/MLSs, MLT, etc. It is an attempt to obtain a general understanding of communication within the laboratory field.

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* 1. Type of lab you currently work in?

Research Lab

Biotech Lab

Veterinary Lab

Pharmaceutical Lab

Medical Device Lab

Doctor's/Physician Office

Public Health Lab

Clinical Lab

Engineering Lab

Reference Lab

Other (please specify)

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* 2. How many people are in your laboratory?

Under 10 People

10 - 20 People

20 - 30 People

30 - 40 People

40 - 50 People

More Than 50 People

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* 3. How long have you been a laboratorian?

0 - 5 Years

5 - 10 Years

10 - 15 Years

15 - 20 Years

20 - 25 Years

25 - 30 Years

30+ Years

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* 4. How well do you believe the members of your team communicate with each other?

Extremely well

Okay

Not well at all

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* 5. Do you regularly offer constructive feedback to your coworkers?

Yes

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* 6. Do you believe senior laboratorians on your team share the knowledge they have accumulated throughout the years?

All the time

Sometimes

Not at all

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* 7. Have you ever been asked to document knowledge that you have learned through your experience to improve a procedure(s)?

Yes

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* 8. Do you believe your laboratory's procedures accurately document processes were a new laboratorian can follow the procedure(s) and obtain a satisfactory result?

Yes

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* 9. Does your laboratory have a laboratory communication procedure that outlines effective internal and external communications?

Yes, and I have read it.

Yes, but I haven't read it, only heard of it.

I don't know.

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* 10. Does your laboratory regularly hold shift communication meetings (huddles) at least daily?

Yes

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* 11. Does your laboratory regularly hold staff meetings at least once per month?

Yes

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* 12. Do you believe your laboratory huddles/meetings are productive?

Yes

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* 13. Communication in your laboratory is mainly through (Check all that apply):

Verbal Communication

Communication Logs

Post-its

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* 14. How do you learn about laboratory updates?

Laboratory management team communicates well in advance.

Laboratory management team communicates at the last minute.

Learn from outside sources.

Other (please specify)

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* 15. Do you regularly offer feedback to management?

Yes, and they sometimes or always act on it.

Yes, and they never act on it.

No, because I know they will not listen to me.

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* 16. Do you believe you are recognized for your feedback, ideas, and/or opinions?

Always

Sometimes

Never

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* 17. Do you feel your management team (i.e. supervisors, managers, directors, etc.), as a whole, value your feedback and opinions?

Yes

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* 18. Do you feel management regularly request feedback from front-line laboratorians about changes to laboratory processes?

Always

Sometimes

Never

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* 19. Does your management team have a "open door" policy?

Yes

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* 20. How would you characterize your laboratory's environment?

Positive, Constructive

Negative, Toxic

Somewhere between Positive and Negative

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* 21. Receive Seeds of Laboratory Quality Magazine content via email? (Optional)

First Name

Last Name

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* 1. Type of lab you currently work in?

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* 2. How many people are in your laboratory?

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* 3. How long have you been a laboratorian?

Question Title

* 4. How well do you believe the members of your team communicate with each other?

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* 5. Do you regularly offer constructive feedback to your coworkers?

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* 6. Do you believe senior laboratorians on your team share the knowledge they have accumulated throughout the years?

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* 7. Have you ever been asked to document knowledge that you have learned through your experience to improve a procedure(s)?

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* 8. Do you believe your laboratory's procedures accurately document processes were a new laboratorian can follow the procedure(s) and obtain a satisfactory result?

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* 9. Does your laboratory have a laboratory communication procedure that outlines effective internal and external communications?

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* 10. Does your laboratory regularly hold shift communication meetings (huddles) at least daily?

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* 11. Does your laboratory regularly hold staff meetings at least once per month?

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* 12. Do you believe your laboratory huddles/meetings are productive?

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* 13. Communication in your laboratory is mainly through (Check all that apply):

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* 14. How do you learn about laboratory updates?

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* 15. Do you regularly offer feedback to management?

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* 16. Do you believe you are recognized for your feedback, ideas, and/or opinions?

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* 17. Do you feel your management team (i.e. supervisors, managers, directors, etc.), as a whole, value your feedback and opinions?

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* 18. Do you feel management regularly request feedback from front-line laboratorians about changes to laboratory processes?

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* 19. Does your management team have a "open door" policy?

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* 20. How would you characterize your laboratory's environment?

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* 21. Receive Seeds of Laboratory Quality Magazine content via email? (Optional)

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* 22. What issues/topics about laboratory quality would you like to learn more about? (Optional)