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Audio and Intelligent Communications Survey

The Security Industry Association’s (SIA) Audio and Intelligent Communications Subcommittee is exploring how audio solutions are shaping today’s security systems, and we want your insights! From intercoms and mass communication to intelligent audio analytics, audio technologies are becoming increasingly important in creating proactive, responsive, and comprehensive security strategies. Yet, many in the industry are still navigating how to best incorporate audio. This short survey is designed to capture your experiences and perspectives on how often clients ask about audio, how confident you feel discussing it, and what opportunities or challenges you see. Your feedback will help this subcommittee identify trends, uncover barriers, and create resources that better support the security industry.
1.Which of the following describes your role in the security industry?
2.How often are you asked to design audio into a client’s security system?
3.Do you proactively ask clients what they are doing for audio when discussing their security requirements?
4.How confident are you when talking with clients about audio and communications? (1 being not confident and 6 being extremely confident).
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5.Do you consider audio an integral part of security systems?
6.How many of your clients are getting their audio solutions from other providers?
7.What types of audio solutions do clients ask about? (Check all that apply)
8.If you could add audio to every project you do, how much would that increase your revenue?
9.What would it take to make sure your salespeople ask, "What are you doing for audio?" to all your clients
10.What is the hardest part of using audio today?
11.How familiar are you with integrating chat bots such as Siri, Alexa, or a chatbot that talks back?
12.How familiar are you with audio chat bot technology in your installations?