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2025 Stakeholder Satisfaction
1.
Please indicate all services your family or friend receives by checking off one or more boxes below.
Children's Services
Day Program Services
Outreach/Personal Support Services
Residential Services
Employment Services
Community Development Services
2.
Would you recommend Arc services to someone you know?
Very Likely
Most Likely
Unsure/Undecided
Unlikely
Very Unlikely
3.
Please use this space to provide positive or negative feedback on why you would or would not recommend services at The Arc.
4.
Are you satisfied with the communication The Arc provides?
Very satisfied
Satisfied
Neither satisfied nor dissatisfied
Dissatisfied
Very dissatisfied
5.
Please use this space to provide positive or negative feedback about The Arc's communication. Is there a way you feel it could be improved?
6.
Does staff respond to your concerns?
Always
Usually
Sometimes
Rarely
Never
7.
Please use this space to provide positive or negative feedback about staff response.
8.
Do you feel that staff are adequately trained to do their jobs?
Strongly agree
Agree
Neither agree nor disagree
Disagree
Strongly disagree
9.
Please use this space to provide positive or negative feedback about your understanding of staff training. Are there trainings you would like to see Arc staff receive?
10.
Do you feel that the Arc provides services that meet the needs of your family or friend?
Strongly agree
Agree
Neither agree nor disagree
Disagree
Strongly disagree
11.
Please use this space to provide positive or negative feedback about services. Is there a service that you would like to see provided for your family or friend?
12.
To your knowledge, does your family or friend have access to do all the things that they would like to do (technology, support related to physical disabilities, etc.)?
Yes
No
13.
If you answered no to the above question, please provide more information about limited access.
14.
To your knowledge, does staff support your family/friends choices related to religion, culture, lifestyle, and diversity?
Yes
No
15.
If you answered no to the above question, please provide more information about staff not supporting personal choice.
16.
Final Comments (Suggestions for improvement)
Current Progress,
0 of 16 answered