Get Connected WV Survey - Broadband Access, Use, and Rates Question Title * 1. Do you currently subscribe to internet service in your home? Yes No Not sure Question Title * 2. Which of the following types of Internet connection do you subscribe to at home? Cable modem with a cable company such as Comcast Dial-up telephone line DSL-enabled phone line such as AT&T or VERIZON Fiber optics such as Verizon’s FiOS or a private connection Fixed wireless such as Clear Mobile/Cellular internet access through your cell-phone provider No home internet access None of these ways Not Sure Satellite internet service Some other service Wireless or Wi-Fi through the home’s router or network Question Title * 3. If you do not currently subscribe to internet service in your home, why not? Too expensive Not available in our area No (or broken) computer, tablet, or other necessary device Just don’t need it/see any reason for it I can access the internet at work, the library, or another location The internet is too dangerous It is too easy for my personal information to be stolen online Just moved The available service is too slow Not sure Question Title * 4. [For internet subscribers] For each of the following, please rate whether you are extremely satisfied, very satisfied, somewhat satisfied, not that satisfied, or not at all satisfied. Extremely Satisfied Very Satisfied Somewhat Satisfied Not too Satisfied Not at all Satisfied Connection Speed Connection Speed Extremely Satisfied Connection Speed Very Satisfied Connection Speed Somewhat Satisfied Connection Speed Not too Satisfied Connection Speed Not at all Satisfied Cost of Service Cost of Service Extremely Satisfied Cost of Service Very Satisfied Cost of Service Somewhat Satisfied Cost of Service Not too Satisfied Cost of Service Not at all Satisfied Reliability of Connection Reliability of Connection Extremely Satisfied Reliability of Connection Very Satisfied Reliability of Connection Somewhat Satisfied Reliability of Connection Not too Satisfied Reliability of Connection Not at all Satisfied Ease of Use Ease of Use Extremely Satisfied Ease of Use Very Satisfied Ease of Use Somewhat Satisfied Ease of Use Not too Satisfied Ease of Use Not at all Satisfied Question Title * 5. How important is it that you personally, have access to high-speed internet, such as cable or fiber optics at home? Is it extremely important, very important, somewhat important, not too important, not at all important to you? Extremely important Somewhat important Not too important Not important at all Not sure Question Title * 6. Do you agree or disagree that West Virginia should work to ensure access to high speed broadband internet service to under-served or unserved areas of the state such as lower income or remote rural communities in the state? Agree Disagree Not sure Question Title * 7. How much of priority should it be for West Virginia elected officials to ensure that broadband internet providers truthfully advertise the speed and reliability of their broadband internet services? Should it be a top priority, a high priority, a medium priority, a low priority, or not a priority at all? Top priority High priority Medium priority Low priority Not at priority at all Not sure Question Title * 8. What do you think the government's role should be in expanding broadband in WV? The government should not be involved at all. The government should only be minimally involved in opening pathways for private companies to continue operating on their terms. The government should take a moderate role in guiding private industry toward expansion and improvement. The government should treat broadband like infrastructure and take an active role in its expansion similar to highways and utilities. Question Title * 9. In what county do you reside? Barbour Berkeley Boone Braxton Brooke Cabell Calhoun Clay Doddridge Fayette Gilmer Grant Greenbrier Hampshire Hancock Hardy Harrison Jackson Jefferson Kanawha Lewis Lincoln Logan McDowell Marion Marshall Mason Mercer Mineral Mingo Monongalia Monroe Morgan Nicholas Ohio Pendelton Pleasants Pocahontas Preston Putnam Raleigh Randolph Ritchie Roane Summers Taylor Tucker Tyler Upshur Wayne Webster Wetzel Wirt Wood Wyoming Question Title * 10. Want periodic updates on how we are using this information? Name Email Address Question Title * 11. Are you a registered voter in the state of West Virginia? Yes No Question Title * 12. Additional Comments: Done
