Exit Customer Service Educational Forum Question Title * 1. Please select the session you would like to evaluate. Keynote Address: Super Service™-- Seven Keys to Delivering Great Customer Service: Even When You Don't Feel Like It... Even When They Don't Deserve It!, presented by Jeff Gee, MJ Learning Inc. Module: Strategies for Delivering Exceptional Service (For Staff, Students, and Beyond!), presented by Joe Fejeran, Conference Coordinator, University of California, San Diego Module: Paralleling Branding with Customer Experience, presented by Mari Gorda, Operations and Registration Manager, Georgia Institute of Technology Module: Customer Focus -- Building a Customer-Centered Culture, presented by Jeff Gee, MJ Learning Inc. Ignite Sessions Presenter Panel Q&A Overall Evaluation Next