Website Navigation & Information - SHA

Website Navigation & Information - (SHA)

Providing exceptional customer service to everyone who accesses the Maryland Department of Transportation's website is a top priority. Your feedback is instrumental to us as we gauge and improve your experiences.

* 1. Overall, how well does our website meet your needs? (0-not at all, 10-extremely well)

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* 2. How easy was it to find what you were looking for on our website? (0-not easy, 10-extremely easy)

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* 3. Rate the usability of our website. (0-very difficult, 10-very easy)

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* 4. How visually appealing is our website? (0-not appealing, 10-very appealing)

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* 5. How easy is it to understand the information on our website? (0-not easy at all, 10-a great deal)

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* 6. How likely is it that you would recommend our website to a friend or colleague? (0-not at all, 10-extremely likely)

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* 7. Do you have any additional comments about how we can improve our website?