Environmental Health Program Customer Service Survey

The Municipality of Anchorage Environmental Health Program Program seeks to have the services we provide meet or exceed the needs and expectations of our customers. By taking this survey you will help us determine what we are doing well and where we can improve customer satisfaction while protecting public health and safety in our community.

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* 1. In which program area did you receive service? Select multiple options, as applicable.

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* 2. How well did our staff introduce and identify themselves?

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* 3. How would you rate staff promptness and response time?

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* 4. How would you rate the professionalism and courtesy of our staff?

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* 5. How would you rate the knowledge level of our staff?

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* 6. How clear and helpful have we been in giving you information?

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* 7. How satisfied were you with our inspector listening to your concerns and working with you on ways to make food safety work in your facility?

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* 8. Please give us any comments you might have along with suggestions to improve our service.

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* 9. If you would like to recognize an employee who provided excellent service, please let us know.

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