SH4 Matahiwi Emergency Response Stakeholder Survey

This survey asks you to think about the NZ Transport Agency’s (NZTA’s) response to the major slip which occurred on State Highway 4 between Raetihi and the intersection with Fields Track in October 2019.

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* 1. Thinking about how NZTA responded to the slip event on State Highway 4… how much do you agree or disagree with the following…

	Strongly disagree	Tend to disagree	Neither agree nor disagree	Tend to agree	Strongly agree	Don't know (or too early-to-say)
NZTA were quick to send staff/contractors to establish an alternative detour route	NZTA were quick to send staff/contractors to establish an alternative detour route Strongly disagree	NZTA were quick to send staff/contractors to establish an alternative detour route Tend to disagree	NZTA were quick to send staff/contractors to establish an alternative detour route Neither agree nor disagree	NZTA were quick to send staff/contractors to establish an alternative detour route Tend to agree	NZTA were quick to send staff/contractors to establish an alternative detour route Strongly agree	NZTA were quick to send staff/contractors to establish an alternative detour route Don't know (or too early-to-say)
NZTA engaged with the community soon after the event occurred	NZTA engaged with the community soon after the event occurred Strongly disagree	NZTA engaged with the community soon after the event occurred Tend to disagree	NZTA engaged with the community soon after the event occurred Neither agree nor disagree	NZTA engaged with the community soon after the event occurred Tend to agree	NZTA engaged with the community soon after the event occurred Strongly agree	NZTA engaged with the community soon after the event occurred Don't know (or too early-to-say)
NZTA kept you sufficiently informed of progress	NZTA kept you sufficiently informed of progress Strongly disagree	NZTA kept you sufficiently informed of progress Tend to disagree	NZTA kept you sufficiently informed of progress Neither agree nor disagree	NZTA kept you sufficiently informed of progress Tend to agree	NZTA kept you sufficiently informed of progress Strongly agree	NZTA kept you sufficiently informed of progress Don't know (or too early-to-say)
NZTA were open to receiving feedback from you or the local community	NZTA were open to receiving feedback from you or the local community Strongly disagree	NZTA were open to receiving feedback from you or the local community Tend to disagree	NZTA were open to receiving feedback from you or the local community Neither agree nor disagree	NZTA were open to receiving feedback from you or the local community Tend to agree	NZTA were open to receiving feedback from you or the local community Strongly agree	NZTA were open to receiving feedback from you or the local community Don't know (or too early-to-say)
NZTA acted upon the needs and concerns of the local community	NZTA acted upon the needs and concerns of the local community Strongly disagree	NZTA acted upon the needs and concerns of the local community Tend to disagree	NZTA acted upon the needs and concerns of the local community Neither agree nor disagree	NZTA acted upon the needs and concerns of the local community Tend to agree	NZTA acted upon the needs and concerns of the local community Strongly agree	NZTA acted upon the needs and concerns of the local community Don't know (or too early-to-say)
NZTA clearly communicated how and when temporary access would be re-established	NZTA clearly communicated how and when temporary access would be re-established Strongly disagree	NZTA clearly communicated how and when temporary access would be re-established Tend to disagree	NZTA clearly communicated how and when temporary access would be re-established Neither agree nor disagree	NZTA clearly communicated how and when temporary access would be re-established Tend to agree	NZTA clearly communicated how and when temporary access would be re-established Strongly agree	NZTA clearly communicated how and when temporary access would be re-established Don't know (or too early-to-say)
Overall NZTA was highly responsive	Overall NZTA was highly responsive Strongly disagree	Overall NZTA was highly responsive Tend to disagree	Overall NZTA was highly responsive Neither agree nor disagree	Overall NZTA was highly responsive Tend to agree	Overall NZTA was highly responsive Strongly agree	Overall NZTA was highly responsive Don't know (or too early-to-say)

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* 2. What did NZTA do well?

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* 3. What could NZTA have done better?

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* 4. Do you have any other comments about how NZTA is dealing with resilience issues on State Highway 4?