The Late Shift Connect Program Customer Survey

1.How did you hear about the Late Shift Connect program?
2.What industry are you employed in?
3.How often are you using the Late Shift Connect program?
4.If None – why?
5.How would you rate the ease of use of the program? 1 to 5 (5 for most difficult)
1
2
3
4
5
Ease of loading the required $2 per trip ($) to the payment card
Ease of getting a taxi when you call the taxi company
Time window (11PM-6AM) during which the payment card will work
Ease of getting to your drop off location within the program payment time frame (11PM-6AM)
6.If you have used the program, would you recommend it to others?
7.Were you able to accept a job or more work hours because of the Late Shift Connect program?
8.Has Late Shift Connect made your commute to or from your job easier?
9.Are you getting to or from work earlier because of the Late Shift Connect program?
10.Is your cost for the Late Shift Connect program affordable?
11.Are you saving money by using the Late Shift Connect Program?
12.How much did you spend each way on transportation to or from work before participating in the Late Shift Connect program?
13.How can we improve the Late Shift Connect program for you and others?
14.How were you getting to or from work before participating in the Late Shift Connect program?
15.If you take BCT buses to or from work, do you have to take more than one bus and transfer to another bus route?
16.If yes, how many buses do you have to take to or from work: