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St George Community Client Pulse Survey 2026

February 2026

We’re taking a moment to reflect on how we’re going and plan our priorities for 2026 and beyond. This short survey helps us understand what’s working well, where we can improve, and what you’d like us to consider in the future. Your feedback really matters and will help shape our planning.
1.Which St George Community services do you currently use? (Tick all that apply)
2.How long have you been using our services?
3.How often do you use our services?
4.Overall, how well has our service met your needs so far?
5.What do you value most about the service you receive from us? (Tick all that apply – up to two)
6.What aspects of our current service could be improved? (Tick all that apply – up to two)
7.When things change or don’t go to plan, how well do we keep you informed?
Very well
Well
Adequately
Poorly
8.What were the main reasons you first contacted or started using our services? (Tick all that apply)
9.How did you first hear about St George Community?
10.What other transport or support options have you used instead of, or alongside, our service? (Tick all that apply)
11.Are you currently funded by any of the following programs?
12.Thinking ahead to 2026, are there any services, supports or features you would like us to consider or explore?
13.Would you be interested in joining our Client Advisory Group?
(For example, 1 hour every 2–3 months, in person or by phone/video)
If you answered Yes or Maybe and would like to be involved in, or know more about our Client Advisory Group, please contact Natasha Stokes, CEO at St George Community: natasha.stokes@stgct.org.au / 9585 3000

This survey is anonymous, and contact details are not collected here.
14.If we could improve or change one thing only, what should it be?
15.How likely are you to continue using our services over the next year?
Very likely
Likely
Unsure
Unlikely
16.Is there anything else you would like us to know?