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1. Your medication arrives within a 24 hour period.

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2. Your shipment is packed in a safe manner.

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3. Do you find the education material regarding your health condition from Next Step is informative?

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4. The Next Step clinical staff is available to you 24 hours/ 7 days a week.

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5. Next Step's clinical staff is helpful in maintaining my health condition.

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6. Next Step's staff is knowledgeable on my health condition.

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7. Next Step's clinical staff is accessible and easy to talk to.

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8. Next Step Specialty Pharmacy's total performance exceeds my expectations.

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9. I would recommend Next Step Specialty Pharmacy to a friend.

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10. My prescription order is accurate.

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11. My prescription label is accurate.

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12. Next Step's clinical staff provides effective consultations.

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13. Next Step's clinical staff provides you with a clear understanding of your plan of care.

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14. My insurance provider/plan covers my needs.

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15. Please provide any additional feedback or comments

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