Patient Satisfaction Survey Question Title * 1. Your medication arrives within a 24 hour period. Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree Question Title * 2. Your shipment is packed in a safe manner. Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree Question Title * 3. Do you find the education material regarding your health condition from Next Step is informative? Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree Question Title * 4. The Next Step clinical staff is available to you 24 hours/ 7 days a week. Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree Question Title * 5. Next Step's clinical staff is helpful in maintaining my health condition. Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree Question Title * 6. Next Step's staff is knowledgeable on my health condition. Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree Question Title * 7. Next Step's clinical staff is accessible and easy to talk to. Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree Question Title * 8. Next Step Specialty Pharmacy's total performance exceeds my expectations. Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree Question Title * 9. I would recommend Next Step Specialty Pharmacy to a friend. Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree Question Title * 10. My prescription order is accurate. Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree Question Title * 11. My prescription label is accurate. Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree Question Title * 12. Next Step's clinical staff provides effective consultations. Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree Question Title * 13. Next Step's clinical staff provides you with a clear understanding of your plan of care. Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree Question Title * 14. My insurance provider/plan covers my needs. Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree Question Title * 15. Please provide any additional feedback or comments Done