* 1. How friendly did you find the staff at the practice?

  very unfriendly unfriendly friendly very friendly don't know
I found the staff

* 2. How comfortable did you find the waiting area?

  very uncomfortable uncomfortable comfortable very comfortable don't know
I found the waiting area

* 3. How well do you thing our appointment system works?

  not well at all ok well very well don't know
I think the appointment system works

* 4. How well did our staff listen to you?

  did not listen at all did not listen at times listened most of the time always listened don't know
The staff

* 5. How helpful was the dentist at explaining your treatment options?

  very unhelpful unhelpful helpful very helpful don't know
The dentist was

* 6. How relaxed did our staff help you feel during your appointment?

  did not help me feel relaxed at all helped me feel a bit more relaxed helped me feel completely relaxed don't know N/A
The staff

* 7. Was your experience with the practice better than you expected, worse than you expected or about what you expected?

* 8. How would you rate the quality of dental care you receive at the practice?

  very poor poor good very good Excellent don't know
I would rate the quality of dental care as

* 9. How likely are you to recommend our practice to people you know?

  very low low high very high don't know
The likelihood of me recommending the practice is

* 10. What do you like most about our service?

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