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100% of survey complete.

Please take a few minutes to evaluate our services. Your responses will be treated in the strictest confidence.

Please blacken the box that best describes your evaluation of the quality and impact of the counselling you received.

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* 1. The amount of service offered was satisfactory

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* 2. The response time to my request for service was acceptable

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* 3. The effectiveness of counselling

As a result of counselling:

  Significantly 
Improved
Improved Remained
the same
Became
Slightly Worse
Became
Worse
a) My ability to deal with the situation that brought me to THRIVE…
b) My quality of life has…
c) My situation at work has… (if applicable)

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* 4. The quality of counselling

  Very
High
High Medium Low Very
Low
a) My satisfaction with counselling has been...
b) My satisfaction with the agency....
c) My satisfaction with my counsellor...
d) My satisfaction with other staff members…

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* 5. I would recommend Thrive Counselling:

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* 6. What I like best about the service:

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* 7. A change that THRIVE could consider:

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* 8. Additional comments?

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* 9. I am willing to have my comments used anonymously in information on Thrive Counselling (for example, on the website)

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* 10. If you were dissatisfied with the service you received and would like a response to your concerns, please specify below, and provide an address and telephone number you can be reached at, if different from your file.  The Director of Programs or Executive Director of Thrive Counselling will contact you personally about your concerns.

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