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Sault Ste. Marie Humane Society - Community Feedback Survey

Thank you for taking a few minutes to share your feedback with the Sault Ste. Marie Humane Society. Your input helps us improve our services, better support animals, and strengthen our connection with the community.

This survey should take approximately 3–5 minutes to complete. All responses are anonymous.
Section 1: About You
1.How have you interacted with us? (Select all that apply)
2.How recently have you interacted with us?
Section 2: Overall Experience
3.Overall, how would you rate your experience with the Humane Society?
Very Poor
Poor
Neutral
Good
Excellent
4.How likely are you to recommend us to others?
Very Unlikely
Unlikely
Neutral
Likely
Very Likely
Section 3: Program Feedback - Please rank from 1 being very poor to 5 being excellent
5.Adoptions
1
2
3
4
5
N/A
6.Fostering
1
2
3
4
5
N/A
7.Donations
1
2
3
4
5
N/A
8.Customer Service
1
2
3
4
5
N/A
9.Social Media
1
2
3
4
5
N/A
10.Community Outreach Events
1
2
3
4
5
N/A
11.Animal Control Services
1
2
3
4
5
N/A
12.Public Awareness
1
2
3
4
5
N/A
13.If you rated any area as Poor or Very Poor, please explain:
Section 4: Priorities & Improvement
14.What do you think we do well?
15.Where do you think we need to improve most?
16.Which areas should we prioritize? (Select up to 3)
Section 5: Community Connection
17.How informed do you feel about the challenges facing the Humane Society?
Not informed
Slightly informed
Moderately informed
Very informed
18.What would help you feel more connected to our work? (Select all that apply)
Section 6: Final Thoughts
19.Is there anything else you would like us to know about your experience or how we can improve?
20.Would you like us to follow up with you?