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True North - Tahoe Forest Health System Needs You
Your Voice Shapes our Future
1.
When you or your family needs healthcare, which of the following is most significant?
Getting an appointment quickly
Finding the right specialist
Clinic/office hours that fit my schedule
Location
Language/cultural understanding
Other
2.
Where would you prefer to receive most of your healthcare?
In Truckee
In Incline Village
Tahoe City
Kings Beach
Reno (I don’t mind traveling)
Wherever I can get an appointment fastest
It depends on the type of care
Other
3.
Why do you or your family sometimes seek care outside the Tahoe/Truckee region (for example, in Reno, Carson City, or Sacramento)?
Select all that apply
Easier to get an appointment or be seen more quickly
My insurance doesn’t cover local care
Lower out-of-pocket cost
Wider range of specialists or advanced procedures
Existing relationship with a provider outside the area
Preference for a larger hospital or academic medical center (e.g., UC Davis, Renown)
Needed care wasn’t available locally
Location is more convenient based on travel or work schedule
Other (please specify)
4.
How do you prefer to receive care?
In-person clinic visit
Virtual/telehealth visit
Mobile clinic in the community
No strong preference
5.
Have you received care virtually or by telephone in the past year?
Yes
No
6.
Have you or a family member delayed or avoided care because of cost concerns?
Yes, within the past two years
No, cost hasn't been a barrier
I have concerns but haven't delayed care yet
7.
Of the following healthcare services, which 2-3 do you or your family use most?
Labs
Radiology/Imaging
Physical therapy/rehabilitation
Preventative Screenings
Medications/Prescriptions
Other
8.
If TFHS could be truly exceptional in one or two services, which would matter most to you and your family? (Select up to 2)
Orthopedics/Sports medicine
Geriatrics
Surgery
Women's health
Concierge (personalized, member-based health care focused on convenience and personal attention)
Other
9.
Which of the following gives you the most confidence that TFHS provides excellent care (Select up to 2)
Board-certified specialists
Latest medical technology
Personalized, attentive care
Proven outcomes/results
Doctors know me and my history
Quick access when I need it
10.
What services does TFHS
not offer
that you need or want now? (Select up to 2)
Caring for aging population
Mental health and addiction services
Affordable care for working families
Caring for chronic diseases
Workforce health/occupational medicine
Climate related health impacts
Other (please specify)
11.
Looking ahead 5–10 years, select the two health priorities or services that will be MOST important for your family and community.
Caring for aging population
Mental health and addiction services
Affordable care for working families
Caring for chronic diseases
Workforce health/occupational medicine
Climate related health impacts
Other (please specify)
12.
How would you like to stay informed about hospital services and community health resources?
Email updates
Text messages
Social media
Community events
Mail/newsletters
Through my doctor's office
My Chart
I don't need updates
13.
Please share the zip code for your primary residence.
14.
What age range applies to you?
Under 30
30-39
40-54
55-64
65-69
70-75
Over 75
15.
What race do you identify with?
White or Caucasian
Black or African American
American Indian or Alaska Native
Latino or Hispanic
Asian
Pacific Islander or Hawaiian
Prefer not to specify
16.
Would you like to share any additional thoughts about how to improve health in our community?
This survey is anonymous. Please do not include names, medical record numbers, or personal health details in your responses.
