* 1. At BYS we try hard to provide the best possible services for you... Your feedback is really important to us.  Could you please tell us how happy you are about the following things:

  Not relevant Very Unhappy :( A bit Unhappy Neutral A bit Happy Very Happy :-)
That you got to see a BYS worker in a reasonable amount of time
That is was easy for you to get somewhere where you could see/meet with a BYS worker
That the BYS worker/s focussed on the things that are important to you 
That the BYS worker/s were interested in a whole range of the issues that you are dealing with
That, if you needed it, the BYS worker/s could recommend other useful services or places you could go to get support
That the BYS worker/s worked together with other people supporting you
That the BYS worker/s were open and willing to support you with any of the stuff you were dealing with
That the worker/s at BYS stuck with you as long as you needed them to (up to 25yrs old)
That you had a say in how BYS supported you
Over-all that you were satisfied with the services you received from BYS

* 2. How likely is it that you would recommend BYS to someone else?

* 3. Are you:

* 5. How long does it usually take you to travel to see your BYS worker?

* 6. Which BYS service have you used MOST in the last month? (please choose one)

* 7. Do you have any suggestions about how we could improve our services?

* 8. Do you have any other general feedback about our services?

Thank you so much for your time and feedback - we really appreciate it!

T