THIS SURVEY IS FOR DELEGATES THAT ATTENDED SENCON 2022

It was an absolute pleasure hosting you at our SENCON 2022 event at The Roundhouse at UNSW. Immediate feedback to date is that it was a great event, and fantastic to gather together once again in significant numbers after the last couple of disrupted years.

This specialised sector event plays an important role in bringing together the campus service organisations that provide key co-curricular services to the Australian and New Zealand tertiary student population.

Here is your opportunity to provide your valuable feedback by kindly taking a few minutes to answer this short survey. This will assist us in ensuring that the event continues to meet all stakeholders' needs.

Thank you.

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* 1. Your Details

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* 2. What were your reasons for attending SENCON 2022?
(Tick all that apply)

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* 3. How did you find the online registration process, and the information and instruction leading into the event?

  Excellent Good Average Fair Poor Someone else registered me
Registration
Instruction and information

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* 4. What is your preferred method of following sessions and activities throughout the event?
(Tick all that apply)

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* 5. How would you rate the main venue (The Roundhouse, UNSW), in terms of location, session rooms and catering?

  Excellent Good Average Fair Poor N/A
Venue overall
Location
Conference rooms
A/V
Conference catering
The Vittoria Coffee Truck

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* 6. This year we continued two ideas to encourage delegate interaction early in the event. How would you rate them?

  Excellent Good Average Fair Poor N/A
"Find Your People" activity before entering Communities of Interest discussions on the morning of Day One
Colour-coded lanyards for the various areas of principal focus of delegates

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* 7. How would you rate the plenary sessions that you attended?

  Excellent Good Average Fair Poor N/A
Opening Address (Prof Merlin Crossley – DVC Academic and Student Life, UNSW) - Monday morning
UAC Student Lifestyle Report 2022 (Kim Paino, GM, Marketing and Engagement, UAC - Monday morning
Sparketype! (Tammy Guest) - Tuesday morning
The Student Pulse (Panel Discussion) - Tuesday afternoon
The Student Pulse (Panel Discussion) - Wednesday morning
Dream Big (Matt Hall, Air Race World Champion) - Wednesday afternoon

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* 8. How would you rate the MONDAY special interest sessions that you attended?

  Excellent Good Average Fair Poor Did not attend
Community of Interest Opening Discussion - Management (Group Discussion)
Community of Interest Opening Discussion - Commercial (Group Discussion)
Community of Interest Opening Discussion - Student Engagement (Group Discussion)
Community of Interest Opening Discussion - Student Support (Group Discussion)
Community of Interest Opening Discussion - Clubs (Group Discussion)
The Future of Student Unions (Group Discussion facilitated by Sue Rolland, DUSA)
Reinvigorating and Activating Commercial Spaces on Campus (Group Discussion facilitated by Geoff-Brooke-Smith, ActivateUTS)
Campus Re-activation Strategies (Group Discussion facilitated by Matt Hoskins Griffith Uni Gold Coast Student Guild)
Rebuilding International Student Relationships (Group Discussion facilitated by Caroline Crawford, USU)
Customer Experience (CX) and the Student Journey (Susannah Lynch-Vaughan, University of Newcastle)
Human Scale Leadership Workshop - Leading People Well (led by Dr Polly McGee, Dare to Lead)
What Does Commercial Mean on Campus in 2022 (Group Discussion facilitated by Andrew Leontarou, SEN)
Navigating Online and Hybrid Engagement (Group Discussion facilitated by Stephanie Papaioannou, ActivateUTS)
Financial Support Initiatives For Students (Group Discussion)
Equity, Diversity, and Inclusion (Group Discussion facilitated by Shane Lawtey, Melbourne Poly)
Student Governance Discussion (Group Discussion facilitated by Bridgett Laffy, USASA)
Delivering Commercial Offers Online - Adopting and Engaging Hybrid Models (Group Discussion facilitated by Fiona Garnham, USU)
Innovative Small Scale Activities and Activations (Group Discussion facilitated by Sarah Crutchley, UOW Pulse)
Building Communities on Campus (Zak Bouguettaya, Qpay)
Reslience Training for Student Leaders Workshop (led by Dr Polly McGee, Dare to Lead)

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* 9. How would you rate the TUESDAY special interest sessions that you attended?

  Excellent Good Average Fair Poor Did not attend
Maintaining Staff Engagement and Wellbeing (Group Discussion, facilitated by Alf Maccioni, UOW Pulse)
New Approaches to Retail (Darren Yan, iVendGroup, and Julio Azzarello, Gourmand Providore)
Risk Management, Planning, Induction, and Training for Student Events and Activities (Michael Connelly, CPR Group)
Recreational Sports to Engage Students on Campus (Group Discussion, facilitated by Thomas Quinn, UOW Pulse)
Re-engaging Volunteers (Group Discussion, facilitated by Stefanie Maccar, MSA)
Student Leaders and Development (Group Discussion, facilitated by Renée de Villeneuve, TUSA)
When Commercial Meets Community - a case study (Jeremy Hanna, UCSA)
Student Wellbeing Initiatives (Group Discussion, facilitated by Stephanie Baris, Arc@UNSW)
Clubs and Societies Management and Governance Workshop (led by Michael Connelly, CPR Group)

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* 10. How would you rate the TUESDAY "Hot Seat" sessions held during the SEN Expo that you attended?

  Excellent Good Average Fair Poor Did not attend
Small Scale Activations - How to Create a Muffinchute (activity presented by the UOW Pulse team)
Social Media Speedclass 2022 (Mitch McBurnie, Arc@UNSW)
Welcome to Wellness Activity - Laughter Yoga (Shari Coventry, Sydney Laughter Yoga)
Adelaide University Sport Rebrand Showcase (Michelle Wilson, AUS)

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* 11. How would you rate the WEDNESDAY special interest sessions that you attended?

  Excellent Good Average Fair Poor Did not attend
Getting Grant Ready (Keith Whelan, The Grants Guy)
Reinvigorating Sustainable Commercial Practices (Ben Pinney, USU)
Orientation Ideas and Successes (Group Discussion, facilitated by Sarah Crutchley, UOW Pulse)
Supporting and Growing Clubs and Societies (Group Discussion, facilitated by Matthew Haywood, Activate UTS)
Safe Campuses (Group Discussion, facilitated by Disa Hill, Griffith Uni Gold Coast Student Guild)
Ideas Exchange - Management (Group Wrap-up Discussion)
Ideas Exchange - Commercial (Group Wrap-up Discussion)
Ideas Exchange - Student Engagement (Group Wrap-up Discussion)
Ideas Exchange - Student Support (Group Wrap-up Discussion)
Ideas Exchange - Clubs (Group Wrap-up Discussion)

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* 12. Were there any sessions/speakers from this year that you want to see more of?

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* 13. What type of sessions do you want to see next year, or do you have any suggestions for speakers or topics you would like to see?

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* 14. Did you attend the Sunday evening social event at the Opera House? If so, how did you rate it?

  Excellent Good Average Fair Poor Did not attend
Activity
Venue
Atmosphere
Catering

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* 15. Did you attend the SEN Expo on Tuesday afternoon? If so, how did you rate it?

  Excellent Good Average Fair Poor Did not attend
Number of exhibitors
Quality of exhibitors
Level of interest of exhibitors
Layout
Atmosphere

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* 16. Did you visit the SEN member marketing showcase on display during the SENCON? If so, how did you rate it?

  Excellent Good Average Fair Poor Did not attend
Number of items
Quality of items
Level of interest of delegates
Layout

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* 17. Did you attend the Monday afternoon Networking Sundowner? If so, how did you rate it?

  Excellent Good Average Fair Poor Did not attend
Catering
Venue
Atmosphere
Entertainment  (Abbi Yeo, University of Newcastle)

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* 18. Did you attend the Tuesday night SEN Awards Gala Dinner at The Ivy Ballroom? If so, how did you rate it?

  Excellent Good Average Fair Poor Did not attend
Catering
Venue
Awards presentations
MC (Susannah Lynch-Vaughan)
Entertainment (DJ Lachie - University of Newcastle)

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* 19. Regarding the number of awards at the Tuesday night SEN Awards Gala Dinner.

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* 20. Do you have any suggestions for new award categories, or any to delete?

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* 21. In terms of importance to the overall SENCON event, how do you rate the various components?

  Very important Important Not important No preference
A campus venue
Livestreaming
An opening plenary with a keynote speaker
Special interest sessions with external presenters
Special interest sessions with members presenting
Panel discussions
Open  Group Discussions and  Forums
Interactive workshops
SEN Awards Gala Dinner
SEN Expo
Networking Event
Member Marketing Showcase
Hot Seat Sessions during SEN Expo
Other networking opportunities
Campus Tours
Pre-conference evening social event
Icebreaker activities

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* 22. What is your preferred duration for SENCON?

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* 23. Overall, how satisfied were you with the total event?

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* 24. How likely is it that you or your organisation will attend SENCON 2023?

  Definitely Very likely Possibly  Unlikely Will not attend Not my decision
Physically

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* 25. Anything else that you would like to add?

Thanks for completing the survey. Your feedback is invaluable!

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