Our goal!

At SecOnline our 100% focus is our customers satisfaction. We wish to offer the best product and service to both the DIY and the installation market. We would appreciate you taking the time to fill in the below survey regarding your recent experiencing using the SecOnline fitting service!

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* 1. How would you describe your overall experience using the SecOnline fitting service?

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* 2. Did the authorised SecOnline reseller make contact with you in the allocated 3 - 5 business day time frame from your initial inquiry?

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* 3. How satisfied were you with the presentation of the authorised SecOnline reseller that attended your premises?

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* 4. How well did the authorised reseller communicate the product and the purchasing process to you?

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* 5. Overall how would you rate the experience dealing with the authorised reseller at the time of the quote ?

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* 6. Did you accept the quote provided to you?

If you did not proceed with the provided quote simply scroll to the bottom of the page and hit the submit button we appreciate you providing feedback!

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* 7. Are you happy with the quality of the product that you received?

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* 8. Overall how would you rate the installation completed on your premises?  

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* 9. Would you recommend SecOnline fitting service to your family or friends?

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* 10. Are there any other products you would like to see SecOnline offering in the future?

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* 11. Is there any other feedback you would like to give SecOnline regarding our reseller or the fitting service? 

Thank you for taking the time for time to provide us with your feedback! We really appreciate it. The team @ SecOnline...

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