WIC Participant Online Shopping Satisfaction Survey Question Title * 1. Please provide your name so we are able to assure you receive your gift card for participating in the survey. Question Title * 2. I would tell other WIC participants to shop for WIC foods online. (PSC_1) Strongly Disagree Disagree Neutral Agree Strongly Agree Does not Apply to me Strongly Disagree Disagree Neutral Agree Strongly Agree Does not Apply to me Question Title * 3. I like shopping for my WIC foods online. (PSC_2) Strongly Disagree Disagree Neutral Agree Strongly Agree Does not apply to me Strongly Disagree Disagree Neutral Agree Strongly Agree Does not apply to me Question Title * 4. I plan to continue shopping for my WIC foods online in the future. (PSC_3) Strongly Disagree Disagree Neutral Agree Strongly Agree Does not apply to me Strongly Disagree Disagree Neutral Agree Strongly Agree Does not apply to me Question Title * 5. Shopping for WIC foods online meets my WIC shopping needs. (PSC_4) Strongly Disagree Agree Neutral Agree Strongly Agree Does not apply to me Strongly Disagree Agree Neutral Agree Strongly Agree Does not apply to me Question Title * 6. Shopping for WIC foods online is convenient for me. (PSC_5) Strongly Disagree Disagree Neutral Agree Strongly Agree Does not apply to me Strongly Disagree Disagree Neutral Agree Strongly Agree Does not apply to me Question Title * 7. I feel comfortable shopping for WIC foods online. (PSC_6) Strongly Disagree Disagree Neutral Agree Strongly Agree Does not apply to me Strongly Disagree Disagree Neutral Agree Strongly Agree Does not apply to me Question Title * 8. Shopping for WIC foods online saved me time. (PSC_7) Strongly Disagree Disagree Neutral Agree Strongly Agree Does not apply to me Strongly Disagree Disagree Neutral Agree Strongly Agree Does not apply to me Question Title * 9. It was easy to understand the instructions for the website or app I used to shop for WIC foods online. (PUF_1) Strongly Disagree Disagree Neutral Agree Strongly Agree Does not apply to me Strongly Disagree Disagree Neutral Agree Strongly Agree Does not apply to me Question Title * 10. It was easy to find product information or nutrition information about WIC foods when shopping online. (PUF_2) Strongly Disagree Disagree Neutral Agree Strongly Agree Does not apply to me Strongly Disagree Disagree Neutral Agree Strongly Agree Does not apply to me Question Title * 11. I liked the design and layout of the website or app I used to shop for WIC foods online. (PUF_3) Strongly Disagree Disagree Neutral Agree Strongly Agree Does not apply to me Strongly Disagree Disagree Neutral Agree Strongly Agree Does not apply to me Question Title * 12. It was easy to use different payment methods to buy my WIC foods online, if needed. (PUF_4) Strongly Disagree Disagree Neutral Agree Strongly Agree Does not apply to me Strongly Disagree Disagree Neutral Agree Strongly Agree Does not apply to me Question Title * 13. It was easy to make changes to my online WIC order, if needed. (PUF_5) Strongly Disagree Disagree Neutral Agree Strongly Agree Does not apply to me Strongly Disagree Disagree Neutral Agree Strongly Agree Does not apply to me Question Title * 14. After I placed my WIC online order, the order tracking or progress alerts from the website or app were helpful. (PUF_6) Strongly Disagree Disagree Neutral Agree Strongly Agree Does not apply to me Strongly Disagree Disagree Neutral Agree Strongly Agree Does not apply to me Question Title * 15. The website or app I used to shop for WIC foods online was trustworthy. (PUF_7) Strongly Disagree Disagree Neutral Agree Strongly Agree Does not apply to me Strongly Disagree Disagree Neutral Agree Strongly Agree Does not apply to me Question Title * 16. I liked the quality of the fruits and vegetables I got when I shopped for WIC foods online. (PUF_8) Strongly Disagree Disagree Neutral Agree Strongly Agree Does not apply to me Strongly Disagree Disagree Neutral Agree Strongly Agree Does not apply to me Question Title * 17. I received all the WIC foods I ordered online. (PUF_9) Strongly Disagree Disagree Neutral Agree Strongly Agree Does not apply to me Strongly Disagree Disagree Neutral Agree Strongly Agree Does not apply to me Question Title * 18. I could find all the WIC foods I needed when I shopped online. (PUF_10) Strongly Disagree Disagree Neutral Agree Strongly Agree Does not apply to me Strongly Disagree Disagree Neutral Agree Strongly Agree Does not apply to me Question Title * 19. It was easy to see my WIC benefit balance when shopping for my WIC foods online. (PUF_11) Strongly Disagree Disagree Neutral Agree Strongly Agree Does not apply to me Strongly Disagree Disagree Neutral Agree Strongly Agree Does not apply to me Question Title * 20. Is there anything else about your experience using WIC online shopping that you would like to tell us about? (OPENEND) Question Title * 21. What is your age? (DEM_1) Question Title * 22. What is the highest level of education you have completed? [Select all that apply] (DEM_2) No formal education Some elementary or high school High school diploma or GED Some college or currently in college Finished an associate degree or trade scho0l Bachelor's degree from a four-year college or university Advanced degree such as a masters, Ph.D., J.D., MD, etc. Prefer not to answer Question Title * 23. Do you currently describe yourself as male, female, transgender, non-binary, or another gender? [Select all that apply] (DEM_3) Female Male Non-binary Transgender Another gender not listed Prefer not to answer Question Title * 24. How would you describe your race or ethnicity? [Select all that apply](DEM_4) American Indian or Alaska Native Asian or Asian American Black or African American Hispanic or Latino Middle Eastern or North African Native Hawaiian or other Pacific Islander White Prefer not to answer Another race or ethnicity not listed above (please describe): Question Title * 25. Which of the following describes you and/or your family’s current WIC participation? [Select all that apply] (Dem_5) You (or a spouse) are receiving WIC benefits as a pregnant, postpartum, or breastfeeding participant You have an infant (under the age of 1) in your household who is receiving WIC benefits You have a child (between the ages of 1 and 5) in your household who is receiving WIC benefits You are part of a household with foster and/or kinship children/infants (e.g., grandchildren) who are receiving WIC benefits Prefer not to answer Another WIC participation category (please describe): Question Title * 26. Counting yourself, how many people live with you in your household? (DEM_6) 0 5 10 or more Clear i We adjusted the number you entered based on the slider’s scale. Question Title * 27. Prior to the availability of WIC online shopping, describe your use of shopping online (for any type of products). Never shopped online - I have never shopped online before WIC online was available Rarely - I have ordered a few items through online shopping Often - I have ordered items online often Question Title * 28. How satisfied are you with the variety of products available for purchase using your WIC benefits online? Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied Question Title * 29. How would you rate the ease of navigating the online shopping site for WIC purchases? Very Easy Easy Neutral Difficult Very Difficult Question Title * 30. What challenges have you faced while using your WIC benefits for online shopping? Select all that apply Limited product availability Technical issues with the website Difficulty in understanding the process Long delivery times Challenges with internet access Other Other (please specify) Question Title * 31. What improvements would you suggest for WIC online shopping? Question Title * 32. Overall, I am satisfied with my experiences shopping for WIC foods online. Strongly agree Disagree Neutral Agree Strongly Agree Does not apply to me Done