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Customer Satisfaction Survey

The Goal of the Department of Planning Building and Zoning is to provide the highest standards of Quality, Service and Value for our Citizens.  We value your opinion, and it is extremely important in improving our processes and customer service.  We would be grateful if you would take a moment to complete this Customer Satisfaction Survey.

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* 1. Responsiveness: (Staff Members were Flexible and Accommodating) How do you rate our responsiveness in dealing with you and your issue?

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* 2. Professionalism: (Knowledgeable and Helpful Solutions).   How do you rate our professionalism in dealing with you?

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* 3. Online Technical Support: Was it easy to find, relevant and user friendly? How do you rate our Online Information and Services?

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* 4. Communication:  You were informed of additional necessary requirements and any implied costs during your visit. How would you rate our communication?

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* 5. Overall: How do you rate your experience and interaction with this department?

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* 6. How can we improve?

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* 7. Would you like to discuss any issues or compliments with the Director of the Department?
If so, please provide your name, e-mail and phone number.

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