Hello!


As a valued customer of Union State Bank, (which includes Bank of Gower, Bank of Atchison, Bank of Plattsburg, Bank of Oskaloosa and Bank of McLouth), we are interested in learning more information about what you want from our organization. We also have some exciting things coming in 2019 and we hope to get your input on that, too. Would you mind taking just a few minutes to answer the following questions? We would really appreciate it!

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* 1. How often do you physically visit the bank to complete transactions?

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* 2. How many banks do you currently use?

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* 3. How likely are you to move to another bank due to a special offer?

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* 4. Select the logo that most appeals to you.

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* 5. Why does this logo appeal to you? (Select the answer that most closely fits with your reason)

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* 6. Thinking about the present design on bank names: One Bank - on a scale of 1 to 10 with 10 being the most, how much do you care that this bank has a consistent name?

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* 7. Bank of Georgia, First Bank of Atlanta, Bank of Roswell, First Bank of Lindberg are all one bank, under one ownership, yet maintain different names. On a scale of 1-10, how much do you care that this bank has inconsistent names for the same banking organization?

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* 8. Bank of Georgia, First Bank of Atlanta, Bank of Roswell, First Bank of Lindberg are all one bank, under one ownership, yet maintain different names. On a scale of 1-10, with 1 being it doesn’t to 10 being it makes perfect sense, how much does this naming approach make sense to you?

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* 9. What is something you don’t experience with your bank today that you would like to see put in place?

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* 10. Union State Bank (which includes Bank of Gower, Bank of Atchison, Bank of Plattsburg, Bank of Oskaloosa and Bank of McLouth) is considering a change in name only. The ownership, experience and account information will all remain the same. The goal is to unify the bank name across all locations, while also giving the entity a modern look and feel in its branding. How does this change make you feel and why?

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* 11. Union State Bank may keep its current legal name, changing only those banks that have their own unique name, like Bank of Gower, Bank of Plattsburg, Bank of Oskaloosa, Bank of McLouth and Bank of Atchison to Union State Bank. The goal is consistency in the name and branding of all banks under this umbrella. How does this change make you feel and why, whether negative or positive?

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