How well did our customer service representative answer your question or solve your problem?

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* 1. How well did our customer service representative answer your question or solve your problem?

Overall, are you satisfied with the employees at our company, neither satisfied nor dissatisfied with them, or dissatisfied with them?

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* 2. Overall, are you satisfied with the employees at our company, neither satisfied nor dissatisfied with them, or dissatisfied with them?

Compared to our competitors, is our service quality better, worse, or about the same?

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* 3. Compared to our competitors, is our service quality better, worse, or about the same?

Compared to our competitors, are our service's prices higher, lower, or about the same?

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* 4. Compared to our competitors, are our service's prices higher, lower, or about the same?

How convenient is our company to use?

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* 5. How convenient is our company to use?

How professional is our company?

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* 6. How professional is our company?

How likely is it that you would recommend this company to a friend or colleague?

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* 7. How likely is it that you would recommend this company to a friend or colleague?

Not at all likely
Extremely likely
What is your age?

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* 8. What is your age?

What is your gender?

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* 9. What is your gender?

Thank you for completing our survey.  Do you have any other comments, questions, or concerns?

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* 10. Thank you for completing our survey.  Do you have any other comments, questions, or concerns?

T