Your feedback is important to us. Please by tell us about your borrowing experience. For your convenience, this survey exists on paper, as a PDF form and online at www.evergreen504.com/borrowers.

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* 1. Please provide your name and contact information:

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* 2. May we use your comments as a testimonial?

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* 3. Which Evergreen loan program did you use?

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* 4. Who was your Evergreen Loan Officer?

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* 5. How well were the loan terms explained to you?

  1 - Poor 2 3 - Average 4 5 - Excellent
Loan Terms Explanation

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* 6. How well was the loan process explained to you?

  1 - Poor 2 3 - Average 4 5 - Excellent
Loan Process Explanation

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* 7. Rate your satisfaction with the loan process:

  1 - Poor 2 3 - Average 4 5 - Excellent
Loan Process Satisfaction

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* 8. How well was the loan processing timeline explained to you?

  1 - Poor 2 3 - Average 4 5 - Excellent
Timeline Explanation

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* 9. Rate your satisfaction with the processing time of your loan:

  1 - Poor 2 3 - Average 4 5 - Excellent
Timeline Satisfaction

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* 10. How would you rate the service you received from your Loan Officer?

  1 - Poor 2 3 - Average 4 5 - Excellent
Loan Officer Service

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* 11. How would you rate the service you received from our staff, other than your Loan Officer?

  1 - Poor 2 3 - Average 4 5 - Excellent
Staff Service

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* 12. How would you rate your experience with the application/underwriting process?

  1 - Poor 2 3 - Average 4 5 - Excellent
Application/Underwriting Process

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* 13. How would you rate your experience with the closing/funding process?

  1 - Poor 2 3 - Average 4 5 - Excellent
Closing/Funding

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* 14. Rate your overall satisfaction of your experience with the loan and Evergreen:

  1 - Poor 2 3 - Average 4 5 - Excellent
Evergreen Experience

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* 15. How likely are you to recommend Evergreen or this program to other business owners?

  1 - Definitely not 2 - Unlikely 3 - Not sure 4 - Likely 5 - Definitely
Recommendation

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* 16. How would you like to see Evergreen or this program improve?

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* 17. Comments or suggestions that you would like to share with us.

Click the "Done" button below to finish online. PDF forms can be printed and faxed to 206.623.6613 or mailed to:
Evergreen Business Capital
Attn: Nina Snowdon
13925 Interurban Ave, Suite 100
Seattle, WA 98168

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