Quality Assurance Adoption Survey

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* 1. Quality Assurance Communications - Indicate your level of agreement with the following statements:

	Strongly disagree	Disagree	No opinion	Agree	Strongly agree
My firm can easily find valuable information on L&I's vocational services web page.	My firm can easily find valuable information on L&I's vocational services web page. Strongly disagree	My firm can easily find valuable information on L&I's vocational services web page. Disagree	My firm can easily find valuable information on L&I's vocational services web page. No opinion	My firm can easily find valuable information on L&I's vocational services web page. Agree	My firm can easily find valuable information on L&I's vocational services web page. Strongly agree
I am comfortable with the amount of and level of detail in communications my firm receives from L&I.	I am comfortable with the amount of and level of detail in communications my firm receives from L&I. Strongly disagree	I am comfortable with the amount of and level of detail in communications my firm receives from L&I. Disagree	I am comfortable with the amount of and level of detail in communications my firm receives from L&I. No opinion	I am comfortable with the amount of and level of detail in communications my firm receives from L&I. Agree	I am comfortable with the amount of and level of detail in communications my firm receives from L&I. Strongly agree
My firm finds value in attending information sessions with L&I.	My firm finds value in attending information sessions with L&I. Strongly disagree	My firm finds value in attending information sessions with L&I. Disagree	My firm finds value in attending information sessions with L&I. No opinion	My firm finds value in attending information sessions with L&I. Agree	My firm finds value in attending information sessions with L&I. Strongly agree
I share relevant communications from L&I with my staff.	I share relevant communications from L&I with my staff. Strongly disagree	I share relevant communications from L&I with my staff. Disagree	I share relevant communications from L&I with my staff. No opinion	I share relevant communications from L&I with my staff. Agree	I share relevant communications from L&I with my staff. Strongly agree

If you indicated disagree or strongly disagree for any of the statements, please explain why.

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* 2. Quality Assurance Training - Indicate your level of agreement with the following statements:

	Strongly disagree	Disagree	No comment	Agree	Strongly agree
My firm can perform vocational recovery according to L&I's expectations for quality.	My firm can perform vocational recovery according to L&I's expectations for quality. Strongly disagree	My firm can perform vocational recovery according to L&I's expectations for quality. Disagree	My firm can perform vocational recovery according to L&I's expectations for quality. No comment	My firm can perform vocational recovery according to L&I's expectations for quality. Agree	My firm can perform vocational recovery according to L&I's expectations for quality. Strongly agree
I know how to interpret and make meaning from the firm and system-level data reports my firm receives from L&I.	I know how to interpret and make meaning from the firm and system-level data reports my firm receives from L&I. Strongly disagree	I know how to interpret and make meaning from the firm and system-level data reports my firm receives from L&I. Disagree	I know how to interpret and make meaning from the firm and system-level data reports my firm receives from L&I. No comment	I know how to interpret and make meaning from the firm and system-level data reports my firm receives from L&I. Agree	I know how to interpret and make meaning from the firm and system-level data reports my firm receives from L&I. Strongly agree
My firm found the vocational recovery video learning modules helpful.	My firm found the vocational recovery video learning modules helpful. Strongly disagree	My firm found the vocational recovery video learning modules helpful. Disagree	My firm found the vocational recovery video learning modules helpful. No comment	My firm found the vocational recovery video learning modules helpful. Agree	My firm found the vocational recovery video learning modules helpful. Strongly agree
My firm felt prepared for the changes associated with managing quality assurance.	My firm felt prepared for the changes associated with managing quality assurance. Strongly disagree	My firm felt prepared for the changes associated with managing quality assurance. Disagree	My firm felt prepared for the changes associated with managing quality assurance. No comment	My firm felt prepared for the changes associated with managing quality assurance. Agree	My firm felt prepared for the changes associated with managing quality assurance. Strongly agree

If you indicated disagree or strongly disagreee to any of the statements, please explain why.

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* 3. Quality Assurance Support - Please indicate your level of agreement with the following statements:

	Strongly disagree	Disagree	No opinion	Agree	Strongly agree
My firm's partnership with L&I has been strengthened through validation meetings.	My firm's partnership with L&I has been strengthened through validation meetings. Strongly disagree	My firm's partnership with L&I has been strengthened through validation meetings. Disagree	My firm's partnership with L&I has been strengthened through validation meetings. No opinion	My firm's partnership with L&I has been strengthened through validation meetings. Agree	My firm's partnership with L&I has been strengthened through validation meetings. Strongly agree
My firm has received valuable assistance from L&I during the implementation of quality assurance.	My firm has received valuable assistance from L&I during the implementation of quality assurance. Strongly disagree	My firm has received valuable assistance from L&I during the implementation of quality assurance. Disagree	My firm has received valuable assistance from L&I during the implementation of quality assurance. No opinion	My firm has received valuable assistance from L&I during the implementation of quality assurance. Agree	My firm has received valuable assistance from L&I during the implementation of quality assurance. Strongly agree
I believe my firm's feedback is taken seriously and incorporated into process improvements.	I believe my firm's feedback is taken seriously and incorporated into process improvements. Strongly disagree	I believe my firm's feedback is taken seriously and incorporated into process improvements. Disagree	I believe my firm's feedback is taken seriously and incorporated into process improvements. No opinion	I believe my firm's feedback is taken seriously and incorporated into process improvements. Agree	I believe my firm's feedback is taken seriously and incorporated into process improvements. Strongly agree
I believe L&I understands my firm's strengths and opportunities as a vocational partner.	I believe L&I understands my firm's strengths and opportunities as a vocational partner. Strongly disagree	I believe L&I understands my firm's strengths and opportunities as a vocational partner. Disagree	I believe L&I understands my firm's strengths and opportunities as a vocational partner. No opinion	I believe L&I understands my firm's strengths and opportunities as a vocational partner. Agree	I believe L&I understands my firm's strengths and opportunities as a vocational partner. Strongly agree

If you indicated disagree or strongly disagree to any statements, please explain why.

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* 4. Quality Assurance Sustainability - Indicate your level of agreement with the following statements:

	Strongly disagree	Disagree	No opinion	Agree	Strongly agree
I feel confident in my firm's ability to meet L&I's ongoing requirements for quality assurance.	I feel confident in my firm's ability to meet L&I's ongoing requirements for quality assurance. Strongly disagree	I feel confident in my firm's ability to meet L&I's ongoing requirements for quality assurance. Disagree	I feel confident in my firm's ability to meet L&I's ongoing requirements for quality assurance. No opinion	I feel confident in my firm's ability to meet L&I's ongoing requirements for quality assurance. Agree	I feel confident in my firm's ability to meet L&I's ongoing requirements for quality assurance. Strongly agree
The activities noted in my firm's quality assurance plan addendum have been incorporated into practice.	The activities noted in my firm's quality assurance plan addendum have been incorporated into practice. Strongly disagree	The activities noted in my firm's quality assurance plan addendum have been incorporated into practice. Disagree	The activities noted in my firm's quality assurance plan addendum have been incorporated into practice. No opinion	The activities noted in my firm's quality assurance plan addendum have been incorporated into practice. Agree	The activities noted in my firm's quality assurance plan addendum have been incorporated into practice. Strongly agree
My firm is accurately tracking and reporting quality assurance activities for vocational recovery.	My firm is accurately tracking and reporting quality assurance activities for vocational recovery. Strongly disagree	My firm is accurately tracking and reporting quality assurance activities for vocational recovery. Disagree	My firm is accurately tracking and reporting quality assurance activities for vocational recovery. No opinion	My firm is accurately tracking and reporting quality assurance activities for vocational recovery. Agree	My firm is accurately tracking and reporting quality assurance activities for vocational recovery. Strongly agree
My team understands how compliance with quality assurance requirements can affect my firm's ability to receive vocational recovery referrals.	My team understands how compliance with quality assurance requirements can affect my firm's ability to receive vocational recovery referrals. Strongly disagree	My team understands how compliance with quality assurance requirements can affect my firm's ability to receive vocational recovery referrals. Disagree	My team understands how compliance with quality assurance requirements can affect my firm's ability to receive vocational recovery referrals. No opinion	My team understands how compliance with quality assurance requirements can affect my firm's ability to receive vocational recovery referrals. Agree	My team understands how compliance with quality assurance requirements can affect my firm's ability to receive vocational recovery referrals. Strongly agree

If you indicated disagree or strongly disagree to any of the statements, please explain why.

Quality Assurance Adoption Survey

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* 1. Quality Assurance Communications - Indicate your level of agreement with the following statements:

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* 2. Quality Assurance Training - Indicate your level of agreement with the following statements:

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* 3. Quality Assurance Support - Please indicate your level of agreement with the following statements:

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* 4. Quality Assurance Sustainability - Indicate your level of agreement with the following statements:

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* 5. How can L&I help your firm sustain quality assurance activities and advance vocational recovery?