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SCTA, which includes Red Rose Transit Authority and Berks Area Regional Transit Authority, wants to find ways to improve the bus service they provide.   Improvements could include new services and/or improvements on existing services.  Please take a few minutes to complete this survey.

Whether or not you ever use RRTA or BARTA, we want your ideas!  Public Transit is important to the whole community including those who do not regularly use the bus. We want your input.

First, very briefly, some background about you:

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* 1. Do you live in Berks County or Lancaster County?

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* 2. What is the zip code where you live?

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* 3. Which description fits you best?

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* 4. If you are employed, what is the zip code where you work? (If not employed, skip to question 5)

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* 5. In the past five years, how often have you used RRTA or BARTA?

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* 6. Do you currently use RRTA or BARTA at least once a month?

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* 7. What types of trips do you make using transit? Select all that apply.

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* 8. On the route you use most often, what would be the first and second most important improvements you would like to see?

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* 9. If you do not currently use transit, what would encourage you to start taking transit for some of your local trips in the future?

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* 10. How familiar are you with the bus system in your community?

 
Do you know the current fare?
Do you know which bus to take to get to where you go to most often?

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* 11. If you do not currently use BARTA or RRTA service, why not? (Select all that apply)

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* 12. With limited resources, transit agencies face different tradeoffs in how to provide and prioritize service. The following questions ask your preference on different ways BARTA and RRTA could focus their service and resources. For each question, decide which option you prefer. If you do not use transit, please select the choice that would most encourage you to use transit.

 
A. More frequent service but for fewer hours per day 
OR
B. Less frequent service, but for more hours per day
A. More Sat/Sun service, but less weekday service
OR
B. More weekday service, but less Sat/Sun service
A. Faster/more direct routes, but longer walks to bus stops
OR
B. Shorter walks to bus stops, but slower/less direct routes
A. Frequent service with fewer stops, but longer walks to bus stops
OR
B. Infrequent service with more stops, but shorter walks to bus stops
A. More express routes, but less frequent service on local routes
OR
B. Fewer express routes, but more frequent service on local routes
A. More frequent service after 9 PM, but less frequent service midday
OR
B. More frequent service midday, but less frequent service after 9 PM
A. Routes running less frequently, but covering the whole county
OR
B. Routes running  more frequently, but covering only high-demand areas of the county

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* 13. From what you know about RRTA and BARTA transit service, how much improvement is need in each of the following?

  Fine as it is Needs some improvement Needs much improvement Needs a complete overhaul
Routes that run everywhere you need to go
The amount of service on Saturday
The amount of service on Sunday
Security on buses
A bus stop close to my home
Buses running on time
Comfortable conditions for waiting for the bus

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* 14. What is your age?

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* 15. How many people live in your household?

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* 16. How many motor vehicles are available for a driver in your household to use?

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* 17. Remembering that your response in anonymous, what is your household's total yearly income?

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* 18. Do you have any other comments for RRTA or BARTA?

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