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SCTA Annual Member Survey 2017
We value your feedback!
1.
Please select your age.
12
100
Clear
2.
When experiencing SCTA events, you are most often:
a spectator
a competitor
Other (please specify)
3.
How long have you been a USTA member?
Less than (1) year
1 to 3 years
4 to 6 years
7 to 10 years
10+ years
4.
How many events do you participate in per year?
1 to 3
4 to 6
7 to 10
10+
None
5.
When traveling to SCTA events, how much do you spend on the overall experience, including lodging, transportation, food & drink, etc.
less than $50
$50 to $100
$100 to $150
$150+
6.
Please indicate which of our social media platforms you visit regularly.
Facebook
Instagram
SCTA Web Site
USTA Web Site
Other (please specify)
7.
How often do you communicate with SCTA via mail, phone, email, or social media?
Often
Occasionally
Rarely
Never
8.
Please rate the quality of your service experience communicating with SCTA staff, including response time, helpfulness, and professionalism.
Not Satisfied
1 star
2 stars
3 stars
4 stars
Very Satisfied
5 stars
Please describe a pertinent experience that reflects your answer.
9.
Please rate the quality of staff performance and interaction at SCTA events that you have attended in the past year.
Not Satisfied
1 star
2 stars
3 stars
4 stars
Very Satisfied
5 stars
Describe a pertinent experience that reflects your answer.
10.
How would you describe the sportsmanship of COMPETITORS exhibited at SCTA events?
Admirable
Appropriate
Needs Attention
A Serious Concern
Please describe an experience related to competitor sportsmanship at SCTA events.
11.
How would you describe the sportsmanship of SPECTATORS exhibited at SCTA events?
Admirable
Appropriate
Needs Attention
A Serious Concern
Please describe an experience related to spectator sportsmanship at SCTA events.
12.
How likely are you to recommend a friend or colleague to join USTA?
Very Likely
Somewhat Likely
Unlikely
13.
How likely are you to recommend a friend to participate in SCTA events?
Very Likely
Somewhat Likely
Unlikely
14.
Overall, please rate your level of satisfaction with SCTA.
Not Satisfied
1 star
2 stars
3 stars
4 stars
Very Satisfied
5 stars
Please describe one thing that you would enhance or improve related to your SCTA experience.
