Francine Kitkowski

Client Satisfaction Survey

Clients and Customers come first to Francine Kitkowski, and your complete satisfaction is very important to her. Please take a moment to complete this survey to provide feedback on her performance.

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* 1. How did you learn of Francine Kitkowski?

Previous Experience

Referral

Sign

Internet

Advertising (Phone Book, Magazine, Newspaper, etc.)

Other (please list)

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* 2. On a scale of 1 to 5 (where 1 represents Extremely Dissatisfied and 5 represents Extremely Satisfied), how would you rate Francine Kitkowski on the following:

	1	2	3	4	5
Professionalism	Professionalism 1	Professionalism 2	Professionalism 3	Professionalism 4	Professionalism 5
Market Knowledge	Market Knowledge 1	Market Knowledge 2	Market Knowledge 3	Market Knowledge 4	Market Knowledge 5
Negotiating Skills	Negotiating Skills 1	Negotiating Skills 2	Negotiating Skills 3	Negotiating Skills 4	Negotiating Skills 5
Managing the Details from Contact to Close	Managing the Details from Contact to Close 1	Managing the Details from Contact to Close 2	Managing the Details from Contact to Close 3	Managing the Details from Contact to Close 4	Managing the Details from Contact to Close 5
Thorough Communication throughout Process	Thorough Communication throughout Process 1	Thorough Communication throughout Process 2	Thorough Communication throughout Process 3	Thorough Communication throughout Process 4	Thorough Communication throughout Process 5
Overall Experience	Overall Experience 1	Overall Experience 2	Overall Experience 3	Overall Experience 4	Overall Experience 5

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* 3. Using the same scale as above:


How likely are you to recommend Francine Kitkowski to a friend or relative?	How likely are you to recommend Francine Kitkowski to a friend or relative?	How likely are you to recommend Francine Kitkowski to a friend or relative?	How likely are you to recommend Francine Kitkowski to a friend or relative?	How likely are you to recommend Francine Kitkowski to a friend or relative?	How likely are you to recommend Francine Kitkowski to a friend or relative?

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* 4. My name is (optional)

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* 5. Francine would really appreciate any suggestions you could offer that might make the real estate process better in the future for clients going forward. Please detail anything she could do for a better experience.

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* 6. Do you have positive words for my service that I could use as a Testimonial?