Question Title

1. Who is your physician?

Question Title

2. How friendly was the Unit Assistant when you made your appointment at our office?

Question Title

3. How friendly was the receptionist when you arrived at our office?

Question Title

4. Wait time includes time spent in the waiting room and exam room. In the last 12 months, how often did you see your healthcare provider within 15 minutes of your appointment time?

Question Title

5. Is the medical assistant who escorts you to the exam room courteous and friendly?

Question Title

6. During your visit/visits to Stonecreek, how often did nurses treat you with courtesy and respect?

Question Title

7. How well does your doctor explain medical conditions and answer your questions?

Question Title

8. How satisfied are you with your experience with the lab and x-ray staff?

Question Title

9. If you have been referred to another physician by your physician, how satisfied are you with your experience with our referral coordinator?

Question Title

10. Are you treated courteously when checking out in regards to payment and co-pay collections?

Question Title

11. Do you feel our billing and insurance staff are able to answer your questions and/or concerns about your account balance?

Question Title

12. Overall, how would you rate your experience with Stonecreek Family Physicians??

Question Title

13. Additional Comments or Concerns:

 
100% of survey complete.

T