SCCU Core Conversion and System Upgrades Quiz

Test your core conversion knowledge! After reading through the information available at www.superiorchoice.com/conversion take this short quiz for a chance to win a YETI Tundra® 45 cooler, valued at $299.99! A winner will be randomly selected on Friday, December 13 at 12 p.m. Central Time from those who complete this online quiz. You must complete all the questions to submit your quiz.

Click here for contest rules and details.

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* 1. When are the SCCU technology conversion and system upgrades taking place?

December 1-8, 2019

December 6-9, 2019

December 31, 2019 - January 1, 2020

November 31, 2019

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* 2. During the conversion period, how may members access their money?

Visiting a branch lobby or drive thru to withdraw cash

Using cash from an ATM

Visiting another credit union on the Shared Branching network

Writing a check

Using a debit or credit card

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* 3. During the upgrade period, all branches of SCCU will be closed.

False

True

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* 4. Select all the things that members can do to be prepared for the technology upgrades.

Carefully review the information at www.superiorchoice.com/conversion

View the online banking and mobile app tutorial videos to prepare for the new platforms

Take care of any special needs (loan applications, account changes, etc.) before the conversion dates

Mark the conversion dates on a calendar

Keep enough cash on hand for during the conversion period

Make sure the credit union has up-to-date contact information in order to receive updates

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* 5. After the upgrades are complete, there will be a new online banking platform with online bill pay services. What will members use to log in to the new online banking platform?

Most members will be able to use their current online banking username and the last four digits of their Social Security number or Tax Identification Number as their initial login password.

All online banking users will have to create an entirely new username and password.

Their current online banking username, password, and security questions.

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* 6. All members will receive a new debit card during the conversion process.

True - New debit cards are on the way for all members who currently have a debit card!

False - Only a small selection of members from the former Dairyland State Bank system will receive new debit cards.

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* 7. True or False. Old checks will no longer work and members will have to re-order new checks after the technology conversion.

False - Checks will continue to work during and after the conversion period. No need to order new checks, unless you're out of checks.

True - paper checks will have to be destroyed and will no longer work.

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* 8. True or False: Member account statements will look exactly the same after the conversion period.

True - Paper statements and eStatements will keep the same look and design.

False - Paper statements and eStatements will have an updated look and design (but will contain all the usual important account information).

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* 9. True or False: All members who use online bill pay services will lose their payee information, payment history, and other online bill pay data.

False - Only members who use the It's Me 247 online banking bill pay platform will need to set up their payees and other payment information once the new online banking and online bill pay platform is available after the upgrade period. If members are using the online banking and online bill pay system from the former Dairyland State Bank online banking platform, their online bill pay information should transfer without issue.

True - All online bill pay users will have to set up their payees and other payment information once the new online banking and online bill pay platform is available after the upgrade period.

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* 10. After the upgrade period, SCCU will have a new mobile app. What must members do to use the new mobile app?

Members will have to delete the old app and download the new app. Their username and password will not change, though.

Members will have to delete the old app and download the new app. They can log in to the mobile app with their online banking credentials after they successfully sign in to online banking and set a new password.

Nothing - If members currently have the app on their mobile device, it will automatically be updated.

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* 11. Please enter your contact information. We will use this to contact you if you are selected to win the Yeti cooler prize drawing.

First and last name

Phone Number

Email Address

Preferred SCCU branch

Date of birth