Your feedback will help us better serve you!

1.How long have you been a member of Chestnut Hill Community Association?

Less than six months

Six months to a year

1 - 2 years

More than 2 years

2.How often do you use your Passport to the Chestnut Hill Experience?

Never

Rarely (1 - 4 coupons redeemed)

Occasionally (5 - 9 coupon redeemed)

Frequently (10+ coupon redeemed)

3.Why have you not redeemed your Passport coupons? Check all that apply.

I did redeem many Passport coupons.

I lacked the opportunity because of COVID, etc.

I was hesitant to ask for a discount when businesses are struggling.

The offers not compelling enough or not the type of businesses I frequent.

I forget to redeem the coupons or bring the Passport with me. 

I felt it was inconvenient to bring the Passport booklet shopping, to restaurants, etc.

I don't care about coupons, saving money, or free offers. 

4.What kinds of coupons would you like to see in the 2022 Passport to the Chestnut Hill Experience? Check all that apply.

More coupons for local restaurants. 

More coupons for local shops.

More family-centric coupons.

More pet-centric coupons.

More coupons for local activities

5.Would you tell someone to join the CHCA so they could get the Passport to Chestnut Hill Experience?

Yes. I have recommended the CHCA and the Passport to 5 or more people.

Yes. I have recommended the CHCA and the Passport to 1 to 5 people.

I encourage people to join the CHCA but I don't mention the coupons and deals included in the Passport.

No. I don't talk about CHCA membership or the Passport to the Chestnut Hill Experience. 

6.The CHCA thanks you so much for your membership and your support. Please share any additional feedback below, or email heather@chestnuthill.org.