1.Overall, how satisfied or dissatisfied are you with SBD?

Very satisfied

Somewhat satisfied

Neither satisfied nor dissatisfied

Somewhat dissatisfied

Very dissatisfied

2.Which of the following words would you use to describe our products? Select all that apply.

Reliable

High quality

Useful

Unique

Good value for money

Overpriced

Impractical

Ineffective

Poor quality

Unreliable

3.How well do our products meet your needs?

Extremely well

Very well

Somewhat well

Not so well

Not at all well

4.How would you rate the quality of the product?

Very high quality

High quality

Neither high nor low quality

Low quality

Very low quality

5.How responsive have we been to your questions or concerns about our services?

Extremely responsive

Very responsive

Somewhat responsive

Not so responsive

Not at all responsive

Not applicable

6.Do you have any other comments, questions, or concerns?