1.How easy was it scheduling your appointment?

Easy

Somewhat

Not at all

2.How helpful was the front desk staff?

Not helpful

Somewhat Helpful

Very Helpful

3.Were you greeted promptly upon arrival?

Yes, immediately

Yes, after a short wait

No, not greeted

4.How long did you wait before being attended to?

Less than 5 minutes

5-10 minutes

10-20 minutes

More than 20 minutes

5.Were the medications prescribed to your pet explained clearly?

Yes, very clearly

Somewhat clearly

Not clearly

Not explained at all

6.Did you understand all the information provided by the doctor during your visit?

Yes, completely

Mostly

Somewhat

Not at all

7.How would you rate your overall experience when you first walked through the door with your pet?

Very positive

Somewhat positive

Neutral

Somewhat negative

Very negative

8.What aspects of the visit could be improved? Select all that apply.

Greeting process

Wait time

Medication explanation

Doctor's communication

Other