We would appreciate your feedback!

Thank you for helping us improve our services by completing this short survey.

For the DES work units listed below that provide service to you, please indicate how often they achieve the listed expectation.

Question Title

* 1. Communicates clearly, consistently, and effectively.

  Almost Never or Never Seldom Occasionally Usually Almost Always or Always Not applicable; the unit does not provide me with this service.
Accounts Payable
Budget
Payroll
Revenue Management

Question Title

* 2. Responsive and handles problems quickly and completely by listening, resolving the issue, and supplying follow-up.

  Almost Never or Never Seldom Occasionally Usually Almost Always or Always Not applicable; the unit does not provide me with this service.
Accounts Payable
Budget
Payroll
Revenue Management

Question Title

* 3. Courteous, has our agency’s interest in mind, and consistently provides quality customer service.

  Almost Never or Never Seldom Occasionally Usually Almost Always or Always Not applicable; the unit does not provide me with this service.
Accounts Payable
Budget
Payroll
Revenue Management

Question Title

* 4. Complete tasks and inquiries accurately and timely.

  Almost Never or Never Seldom Occasionally Usually Almost Always or Always Not applicable; the unit does not provide me with this service.
Accounts Payable
Budget
Payroll
Revenue Management

Question Title

* 5. Professional and knowledgeable, provides me with expertise in areas I need, and researches things they are unfamiliar with.

  Almost Never or Never Seldom Occasionally Usually Almost Always or Always Not applicable; the unit does not provide me with this service.
Accounts Payable
Budget
Payroll
Revenue Management

Question Title

* 6. Makes a positive contribution and meets our agency’s business needs.

  Almost Never or Never Seldom Occasionally Usually Almost Always or Always Not applicable; the unit does not provide me with this service.
Accounts Payable
Budget
Payroll
Revenue Management

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